Buy Prescription Glasses Online at Affordable Prices

LindsayEckstein Time: 2020-06-22 07:36

Q: Order #82006092000268 It’s been 12 days since ordered. It appears that it’s sill not processed. How much longer before the order ships?

A: Dear Lindsay Eckstein, We are so sorry for the delay. We will make your glasses as soon as we can. And we will email you a tracking number when we ship the glasses. Thanks for your patience and understanding.

Jasmine Ingram Time: 2020-06-21 12:20

Q: Hello my name is jasmine ingram my order # is 82006211210509. When will I receive a confirmation email of purchase. Thank you!

A: Dear Jasmine Ingram, we have sent the confirmation email to you. And your order is in processing, please don\'t worry.

KeriMendez Time: 2020-06-21 12:13

Q: Can I upload a pic of myself to check glasses on?

A: Dear Keri Mendez, you can click the \'Try On\' option to upload a picture.

kathrynnecrowell Time: 2020-06-21 09:01

Q: Hello I placed my order over 10 days ago. Can you please tell me when I will be receiving? Order #82006101852118

A: Dear Kathrynne, We will ship your order tomorrow and we will email you a tracking number. Please don\'t worry.

Meghan McCoy-Smith Time: 2020-06-21 07:07

Q: I’d like to order the Lorraine frames In purple with no prescription and blue light blocking, but I can’t figure out to select that for my cart. Please assist.

A: Dear Meghan McCoy-Smith, please choose blue light blocking lenses, please choose 0.00 as your prescription. And you can choose any number as your PD.

GriselRodriguez Time: 2020-06-20 16:35

Q: Hola, me podrían decir como puedo obtener la oferta compras unos lentes y recibe otro gratis?

A: Dear Grisel Rodriguez, please order 2 pairs of glasses and fill in the bogo code, then we will only charge you one pair.

Tiffany Time: 2020-06-20 15:54

Q: Hi! There are a pair of glasses I want for blue light protection but I don’t need glasses so I don’t have a prescription. Is there a way for me to get them with the blue light protection and no prescription? It keeps asking for a PD but I don’t have an accurate measurement.

A: Dear Tiffany, if you don\'t have prescripption, please choose 0.00 as your prescription. And you can choose any number as your PD.

Karen Green Time: 2020-06-20 15:05

Q: I was wondering about my order. I chose faster delivery but have heard nothing. My order number is: 82006131539267

A: Dear Karen Green, we will ship your order in this week and we will email you a tracking number. Please don\'t worry.

Patsy Meneses Time: 2020-06-20 08:51

Q: I uploaded my picture to "try on" a pair of your frames. It says to select PD. My doctor says my distance PD is 32.5 but the lowest I can select on your site is 40. How do I enter a lower number? Thank you.

A: Dear Patsy Meneses, please choose 65 as your PD (32.5+32.5=65)

Macenzie Time: 2020-06-19 13:42

Q: I just ordered my glasses and did the wheel spin and it said I won a free glasses case. But it would not let me apply the prize to my checkout. How do I get my free case?

A: Dear Macenzie， please don\'t worry, the prize will be applied to your order automatically.

Jacqueline Dominguez Time: 2020-06-19 07:39

Q: Good morning ! I receive a message from yours that you have problems with my address to send my eyeglasses. My adress is : Condominio Torres de Andalucia Calle Almonte 1 Torre 1 Apt. 911 San Juan Puerto Rico 00926 My cel. # is 939-640-1517 Im waiting for you..... Thanks. Jacqueline Dominguez # Order - 82006101801263

A: Dear Jacqueline Dominguez, thank you. We will try to ship your order. If there is still have problem, we will contact you via email.

SophiaBryson Time: 2020-06-18 13:17

Q: I ordered two pair of glasses and I have not received them yet

A: Dear Sophia Bryson, Would you please tell us your order number ? We will check it for you.

Alanis Torres Time: 2020-06-18 07:56

Q: Hi. I don't want glasses anymore. I want my full return. Please. My orden is: 82006171343089

A: Dear Alanis Torres, are you sure that you want to cancel the order ?

Cynthia Hector Time: 2020-06-18 07:51

Q: I seen a pair of glasses in the share part and I can’t find them in my search they have a gold lion face that’s the pair I want also do I send you my prescription and then you send me the glasses

A: Dear Cynthia Hector, would you please send us the picture so that we can search the glasses for you. And we would like to tell you that you need to place an order on our website.

Bernagene Time: 2020-06-17 18:59

Q: The plastic section that my frame's arm has the screw bike. Is there any warranty? It is the pair with one round and one square frame. What is my recourse? It is order number 2190811150537 purchased 8/11/2019 Thank you. Bernagene Shay

A: Dear Bernagene, would you please take a photo of the glasses and send it to us ?

SHIRLEY Williams Time: 2020-06-17 16:46

Q: Hi my need to send proof of payment for my for connect your care

A: Dear SHIRLEY Williams, do you mean that you want a receipt ?

Vicky Chambers Time: 2020-06-17 05:02

Q: My prescriptions on my glasses were wrong i cant see can you redo of redund the prescription part i like my frames

A: Dear Vicky Chambers, please don\'t worry, we will help you. Would you please take a photo of your prescription and send it to us ? We will check it first.

Mozell Time: 2020-06-16 18:43

Q: I tried to put 60 as my PD and it won’t let me so I had to put 64 put that’s not correct how can I make sure it right I did send my Prescription In with a photo

A: Dear Mozell, would you please tell us your order number ? We will check it for you.

Jodi Moore Time: 2020-06-16 12:11

Q: The prescription wasn't right. I really don't know if it was your company, or if it was the prescription was done wrong at my doctors. I am going back in a week to see if they can do another refraction, and I definitely want to try again. I love the frames I picked out.

A: Dear Jodi Moore, We are so sorry to hear this. Please contact us after you do another refraction. We will help you, please don\'t worry.

JoanneMorgan Time: 2020-06-16 12:04

Q: Hi, I want to buy Starry in pink but when I try it on my face in the "try on" feature it won't allow me to choose pink. Is pink available in these glasses? thank you

A: Dear Joanne Morgan, the pink frame is available.

Kelli Time: 2020-06-15 20:29

Q: Does Welsie come in a medium sized frame? How can I try to check if they're a good fit before ordering prescription lens? Thank you

A: Dear Kelli, We would like to tell you that the size of each frame is fixed. You can check the measurements of each frame in frame detail.

Jodi moore Time: 2020-06-15 14:16

Q: I put the song email on here, and need to return the glasses. Could you please put my correct email in your system, so I can navigate through your website.

A: Dear Jodi moore, we changed your email to jodim330@gmail.com . Would you please tell us why you need to return the glasses ? Please don\'t worry, we will help you.

EllenSchulz Time: 2020-06-15 10:26

Q: I’d like to re-order a frame I purchased from you in November 2018, SN: 2989, Product Name: Jett, in Blue. I cannot find on your website. At the same time I bought SN: 1596, Product Name: Baines, in Blue ? this is now called “Joyce” on your website. I do not want another. Can I re-order SN: 2989, Jett?

A: Dear Ellen Schulz, We are sorry to tell you that the frame #2989 is discontinued. We are so sorry.

Abbey Time: 2020-06-14 20:32

Q: Is it possible to get the Xenia frames without the gems on the corners?

A: Dear Abbey,we are sorry to tell you that we can not do this for you.

Janet Time: 2020-06-14 10:26

Q: Can you please order the red barbara plastic rectangle frames again.

A: Dear Janet, we are sorry to tell you that it will not come back in stock.

Shelly Carsn Time: 2020-06-13 19:27

Q: What is pd?

A: Dear Shelly Carsn, we would like to tell you that it means pupillary distance.

AndreaHorne Time: 2020-06-13 18:50

Q: how can I upload y photo to try on glasses

A: Dear Andrea Horne, yes, you can.

TheresaParks Time: 2020-06-13 04:48

Q: I’m not able to add my axis numbers on my script.

A: Dear Theresa Parks,would you please take a photo of your original prescription which contains PD value and attach it in the email?

ShantaBurks Time: 2020-06-12 19:42

Q: I just need both pair as a reader on the computer one at 1.00 the other at 1.25 but I'm not sure how to put it in ....help

A: Dear Shanta Burks, do you mean that you want order two pairs of eyeglasses, one pair\'s strength is +1.00, the other pair\'s strength is +1.25 ?

KatieSnyder Time: 2020-06-12 16:38

Q: How long do these take to ship?

A: Dear Katie Snyder, we would like to tell you that you can check the information in this link.https://www.wherelight.com/help.php/helpInfo-48.html

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