Buy Prescription Glasses Online at Affordable Prices

Nancy Frodl Time: 2020-07-02 09:21

Q: I don't have an Axis number for my left eye but it refuses to let me enter a prescription without one. Please let me know how to do this.

A: Dear Nancy Frodl, please choose 0.00 as your Cyl value for your left eye.

ShirleyPerryman Time: 2020-07-02 06:44

Q: where is my order 5XA87938M29327539

A: Dear Shirley Perryman, do you mean your order #2200602074231 ? We checked the tracking. It hasn\'t been updated since June 15. We afraid that your order was lost by shipping company. We can remake the glasses for you immediately. Would you please tell us if you can accept this ?

Sandra Hairston Time: 2020-07-02 06:44

Q: I ordered glasses the Yadira frame,I was very pleased with the glasses,however today I was going to wear them for the second time only to have the lens fall out,upon inspection I found the frame is cracked near the bridge. I really like the glasses and would appreciate either a replacement or repair!! Order #2200508173927

A: Dear Sandra Hairston, Please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

ElizabethMiranda Time: 2020-07-01 19:31

Q: Can you please check the status of order #2200618191530? The glasses I ordered after that order already arrived! Thank you!

A: Dear Elizabeth Miranda, We are so sorry for the delay. We will ship your order tomorrow and we will email you a tracking number. Please don\'t worry.

TiffanyGrant Time: 2020-07-01 17:30

Q: My package was shipped out on the 26th and I haven't received any further updates or a tracking number. 94001159023688774840572020 is the number associated but isnt a valid usps tracking number.

A: Dear Tiffany Grant, please don\'t worry, the trakcing has been updated. Your order is in transit, you will receive it soon.Affected by the COVID-19, the update of the tracking information is unstable. Sometimes the tracking information will not be updated until the package arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry.

Lakisha Ireland Time: 2020-07-01 16:57

Q: I'm trying to figure out what photochromic grey and photochromic brown means. Does that mean they are transition lenses? Please provide clarification as I would like to purchase tomorrow.

A: Dear Lakisha Ireland, Yes, they are transition lenses.

AngieHeick Time: 2020-06-30 17:19

Q: The tracking number on my order says that it has been in “pre-shipment” for 3 business days. I am concerned that my order hades been lost. Order number 2200611180025

A: Dear Angie Heick, please don\'t worry, your order is in transit. Affected by the COVID-19, the update of the tracking information is unstable. Sometimes the tracking information will not be updated until the package arrives at the destination. We will try our best to make sure that you will receive your package. Please don\'t worry.

MichelleMay Time: 2020-06-30 14:39

Q: Can you make glasses with Prism in the RX?

A: Dear Michelle May, yes, we can. Please fill in your prism value when you place an order.

ChristyStrasser Time: 2020-06-30 13:23

Q: Can i get sunglasses made with bifocals?

A: Dear Christy Strasser, sorry, we don\'t make sunglasses with bifocals

oluwatoyinojeyomi Time: 2020-06-30 11:37

Q: Hello there, The glasses I ordered from you came with the frame I chose. On the flip side, I get some painful pressure in my eyes and and they become red with prolonged use as well. I checked with America’s Best where I usually go for test and obtain my prescription glasses and they gave me a recheck. They said my current prescription is insignificantly different from the last. I was advised to contact you for a review of the product I bought from you. While your product gave me absolute clarity of vision and right amount of progressive view in all fields, the painful pressure, headache and redness of my eyes are my concerns with the product. Is there any way you can be of help here? Thank you so much. Toyin

A: Dear Oluwatoyin Ojeyomi, please don\'t worry, we will help you. Do you think the frame is too small for you ? Do you feel uncomfortable with the frame ?

PatriciaRobbins Time: 2020-06-30 11:06

Q: Hi, I wear progressive lenses. Can I order glasses from Where Light with my progressive prescription?

A: Dear Patricia Robbins, yes, you can.

Kaye Sorenson Time: 2020-06-30 08:13

Q: Do you offer progressive lens

A: Dear Kaye Sorenson, yes, we do.

Wima Daugherty Time: 2020-06-30 00:39

Q: Would like to order glasses but dont know what i want

A: Dear Wima Daugherty, Which frame do you want ? What type of lenses do you want ? Please don\'t worry, we will help you.

GretchenThomas Time: 2020-06-29 20:27

Q: I bought a pair of glasses in May and I still have not gotten them as I of yet.

A: Dear Gretchen Thomas， We are so sorry for this. We promise that we will try our best to make sure that you will receive your package.Would you please wait one more week ? If the tracking information is not updated after a week, please contact us, we will remake the order for you.

Itma Time: 2020-06-29 16:48

Q: I need reading glasses. Lin’s 150

A: Dear Itma, please choose +1.50 as your sph value and please fill in your PD value.

JoyceHolmes Time: 2020-06-29 13:21

Q: I have already paid for my 3 pair of glasses, why am I asked to pay again?

A: Dear Joyce Holmes, we have received your payment. Please don\'t worry.

EvelynDeJesus Time: 2020-06-29 13:16

Q: What is a PD

A: Dear Evelyn DeJesus, We would like to tell you that if you don\'t know the PD, You have rights to contact your doctor/optometrist to get the accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Elsa Freytes Burgos Time: 2020-06-29 11:30

Q: Hi! This is my first time ordering with a prescription. SPH: OD +0.50 OS +0.25 CYL: OD sph OS sph (this one is confusing me)? ADD: +2.25 (OD & OS) ? PD: 61/59 ? Progressive. Thank you.

A: Dear Elsa Freytes Burgos, Would you please take a photo of your prescription and send it to us ? We will chekc it and help you. Do you place a new order and choose progressive glasses ?

ValerieWilson Time: 2020-06-29 06:03

Q: I just realized I made a mistake in my prescription for the order I placed over the weekend. The order number is 220062717580. My prescription for the right eye is OD: +3.75 -0.25 x110 add 1.50. Can this be corrected?

A: Dear Valerie Wilson, We will change the prescription for you. Please don\'t worry.

Yulanda Jonas Time: 2020-06-29 01:02

Q: I need readers but only 1.25. Please tell me what numbers to put in to order my glasses. It's to confusing. HELPPP PLEASE!!!

A: Dear Yulanda Jonas, please choose +1.25 as your sph value.

Fiona Time: 2020-06-28 12:14

Q: Where do these ship from?

A: Dear Fiona, Our factory is located in China.

Christy Time: 2020-06-28 11:26

Q: Where are the glasses shipped from?

A: Dear Christy, Our factory is located in China.

CHERYL L MILTON Time: 2020-06-28 11:06

Q: I AM ORDERING FRAMES ONLY BECAUSE OF THE FLASH SALE. CAN I HAVE THE RX ADDED LATER

A: Dear CHERYL L MILTON, you have to add your prescription when you place the order.

Ramona Sims Time: 2020-06-28 05:21

Q: I dont have a ADD value

A: Dear Ramona Sims, if you don\'t have add value, please order single vision glasses.

EricaSelin Time: 2020-06-27 17:59

Q: Hi, I want to order the Rick frames, but my PD is 64. Is there a way to still order them? I keep getting an error message my PD is too small.

A: Dear Erica Selin, sorry, the Rick frame is too big for you, please choose other frames. Thanks for your understanding.

RachelHayden Time: 2020-06-27 16:49

Q: Hi, I am trying to figure out my reading prescription. Do I do my normal prescription and put in ADD +1.25 in the notes or calculate the prescription according to your algorithm? My regular prescription is -.5 cylinder and sphere, 95 axis on my right eye and -.5 cylinder and -.75 and 29 axis on my left eye for distance My PD is 64 my ADD is +1.25 on each eye

A: Dear Rachel Hayden, We have received your order. The reading prescription you filled is correct, please don\'t worry.

Marlene Franco Time: 2020-06-27 14:37

Q: The glasses I ordered has small lettering inscribed on the lens. Messes with vision.

A: Dear Marlene Franco, please don\'t worry, we will help you. Would you please take a photo of the lens and send it to us ?

Thorne Van Dewerker Time: 2020-06-27 11:50

Q: Hi. I ordered my glasses and have been given a tracking number. The tracking number on USPS says it is pre shipment since June 22nd. I've been updating the web page daily since then and it has not changed status. I would like to know where my package is. My tracking number is 9405515902368877476284

A: Dear Thorne Van Dewerker， the tracking has been updated. Your order is in transit, please don\'t worry.

Noluvo jobo Time: 2020-06-27 06:18

Q: I've got my frames in my Cart then I want to place an order problem I don't know where i should click in order to get through

A: Dear Noluvo jobo, please log in our website and please check your user center. Then you can check your order and pay for it.

Jerrilynn Artman Time: 2020-06-26 22:12

Q: My son has a very strong prescription and astigmatism, can you make his glasses? He needs a new pair but no eye care drs are open yet and the ones that are said it isn't essential for him to get glasses, but he needs to see.

A: Dear Jerrilynn Artman, would you please take a photo of the prescription and send it to us ? We need to check it first.

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