Buy Prescription Glasses Online at Affordable Prices

VickiRobledo Time: 2018-07-31 20:26

Q: Hi When do you expect my order to ship? Thank you

A: Dear customer, we have got a message that the prescription on the order is incorrect. Please send the correct prescription to us soon.

MelissaGeorge Time: 2018-07-31 14:09

Q: I need a receipt for my order that details each individual charge. I need to be able to see the charge for the frame, the charge for the lens, the charge for the coatings each separately for insurance purposes. Thank you! Melissa George

A: Dear customer, we will send it to you when they are shipped out.

Kim Time: 2018-07-31 13:36

Q: Is the small size for children or is that adult small.

A: Dear customer, the children frame is more small.

TeresaGonzales Time: 2018-07-31 12:28

Q: I was going to order some glasses a couple days ago and you had 6.95 for shipping. Now your website only shows 18.95 (price gouging) for shipping so I will have to order my 3rd pair of glasses from goggles4 you if you don't change it back.I will check back again in a couple days but I am NOT paying 18.95 for shipping. Also my order comes at over 10.00 and shipping should be free!!!

A: Dear customer, there are something wrong with this shipping method the other day. You can choose the America special line now.

TheresaCobbs Time: 2018-07-31 12:19

Q: Need a PD ruler

A: Dear customer, please click the url. http://www.wherelight.com/Special.php?to=pd

Claire Time: 2018-07-31 06:19

Q: Do all sunglasses have UV protection or do i need to choose a specific lense? I cannot find any information about how much UV protection the glasses have. Thanks.

A: Dear customer, yes, you don\'t choose a specific lens.

SelenaJohnson Time: 2018-07-30 15:17

Q: There is no pd listed on the RX page the Dr gave me, is there a way I can measure it myself in cm or with a regular ruler

A: Dear customer, if your prescription is single vision, you can. If not, please ask your eye doctor to get the PD.

Denneil Time: 2018-07-30 05:38

Q: Good day, I do not have a prescription for eyeglasses. I just want glasses with anti-glare coating because my eyes hurt due to my extended computer usage. Can i use your services for that? - Denneil

A: Dear customer, you can choose plano, then choose lenses coating.

AngelaWilson Time: 2018-07-30 05:18

Q: Hi I'm trying to order the Madison frames but I needed to adjust the prescription information that I had put in so I cancelled the original 2 orders that I made and went in to do another order but when I was getting ready to pay it's reflecting 2 orders. I'm needing to know how I correct that and just pay for one set of glasses. Thank you

A: Dear customer, the order 2180730101433 is paid already. Please send the correct prescription to us by email. We will change it for you.

KatePearson Time: 2018-07-29 14:25

Q: Can you call me back. 520-432-5230

A: Dear customer, you have called you, but you can\'t get the phone.

RachelShaw Time: 2018-07-29 10:15

Q: Hi there! I have an issue with order number 81807240712007. According to my bank, I have paid twice. I only ordered one pair of glasses. I only need one pair. I would like to make sure only one is sent, and i am only charged for one. Thank you!

A: Dear customer, we will refund to you soon. Please check the account later.

LeslieSperry Time: 2018-07-28 07:35

Q: I ordered the same pair of glasses twice by mistake. Please cancel order #2180724181456. Please confirm. Thank you. Leslie Sperry

A: Dear customer, your order has been cancelled. We have refund to you already.

FotiniPoulimenos Time: 2018-07-27 17:53

Q: Hi, I am still waiting for my order from July 1st, 2018. The status is stating it is still in transit. Please help!

A: Dear customer, I\'m sorry for that. These orders have been delayed due to customs problems. You will get them soon, don\'t worry.

JulieSchoenherr Time: 2018-07-27 15:45

Q: I am not finding my tracking # for my order. I have my Paypal receipt. Please send my tracking number. Thank you

A: Dear customer, you can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400110200881796990682 Please connect us quickly if you don not receive your package within 6-14 Business Days. Thanks for your understanding and hope you have a happy shopping time.

WhitneyPearson Time: 2018-07-27 12:55

Q: I need to adjust my prescription before they are made

A: Dear customer, please tell us what you want to adjust.

Briana Time: 2018-07-27 09:34

Q: I would like to pay with a specific credit; However, the website continues to direct me to PAYPAL, which I do not wish to use. Is there a way I can process my order or check out via phone?

A: Dear customer, your order has been paid already.

Andrea Time: 2018-07-27 07:08

Q: Hello, I received a text to my phone that says the following: This is Wherelight, we need to contact you about your frame. Please check your email and if you do not receive it, your email address may be filled incorrectly, please contact service mail-wherelight.com and do not reply to this message. When I tried to go to mail-wherelight.com it said the site couldn't be reached. Just wondering the reason that you are requesting that I contact you. Thank you, Andrea

A: Dear customer, you can tell us the frame which you need to change. We will contact you by other email.

Ashley Time: 2018-07-26 18:04

Q: Can i get an invoice for the last two orders that I processed today?

A: Dear customer, we will send the invoice when they are shipped out.

Valerie Time: 2018-07-26 14:31

Q: Does the Albina frame offer spring hinge arms?

A: Dear customer, no, this frame does not offer spring hinge arms.

DinaCastro Time: 2018-07-26 14:05

Q: I need you to change my pd I put the wrong one is 62.5 the correct one please help me

A: Dear customer, we have changed your PD to 62.5. Please check it again.

ChappellWolfson Time: 2018-07-26 12:27

Q: I placed order ID number 2180704124542 which included one pair of glasses and one pair of sunglasses. The sunglasses lenses are clear, and not mirrored and do not help at all with sun protection as they appeared on the website. I cannot use them. Can I please send them back and have the correct MIRRORED SUNGLASSES lenses put in them? I have ordered many pairs of glasses-at least 5 pair. I am a loyal customer. I would really appreciate your fixing these lenses or sending me a correct pair.

A: Dear customer, the fee which sent back is very expensive. We can give you $8 coupon code to place a new order.

LouCrafton Time: 2018-07-26 12:05

Q: Can I just order the frames??

A: Dear customer, yes, of course.

KennyBallas Time: 2018-07-26 10:58

Q: Please adjust my prescription: Pupillary distance is :67.5 Right: 33.5 Left :34.0 Thank you

A: Dear customer, your PD is correct.

SherriBeideck Time: 2018-07-26 07:53

Q: I am ordering frames from the womens glasses line. However, I want them to be sunglasses. Does the phantom black work? Or do I need to do something else.

A: Dear customer, yes, this tint works.

MEIKEI Time: 2018-07-26 06:48

Q: 2180617065413 this order # DID YOU GUTS LOST MY ORDER???? I want to cancel .NOW

A: Dear customer, your order has delivered. Please check it again.

KrissaV Time: 2018-07-25 18:13

Q: I am wondering when my order #2180717141946 will ship. Thank you

A: Dear customer, your prescription which you provide before is incorrect . We change the prescription and recustomization them. We will process them ASAP.

JackieGreer Time: 2018-07-25 14:09

Q: I need assistance adding my prescription

A: Dear customer, please fill in the prescription form when you place the order.

Stefanie Time: 2018-07-25 13:12

Q: Hello, Is the Angelou Item # 97530 really a size 62/20/140? I am questioning the Lens Width of 62. They do not appear to be that large, please advise. Thank You,

A: Dear customer, the size is 52□20-140. This frame is Medium.

SHANNONHAYES Time: 2018-07-25 10:44

Q: My eye doctor told me my PD is 36.50. I do not see that as an option in the PD drop down box.

A: Dear customer, we have changed the PD for you. We will process them ASAP.

LisaCooper Time: 2018-07-24 20:38

Q: Hi, could you please check on order 2180612203528. it seems to have been stuck in transit for 2 weeks now Thanks Lisa

A: Dear customer, you can check the shipping status at http://www.17track.net/en/track?nums=LZ558643855CN Please connect us quickly if you do not receive your package within 30-45 Business Days. Thanks for your understanding and hope you have a happy shopping time.

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