Buy Prescription Glasses Online at Affordable Prices

daryste Time: 2026-02-25 19:03

Q: I would like my order canceled ASAP 80226231056175

A: Dear customer, We can cancel order for you and refund you money, but we are sorry to tell you that the glasses are being processed, concerning your case, we need to deduct 10% of order amount $10.59. So we will refund you the money $98.38. Would you please tell us whether you can accept it ?

daryste Time: 2026-02-25 19:03

Q: Can someone cancel this order for me? 80226231056175

A: Dear customer, We can cancel order for you and refund you money, but we are sorry to tell you that the glasses are being processed, concerning your case, we need to deduct 10% of order amount $10.59. So we will refund you the money $98.38. Would you please tell us whether you can accept it ?

daryste Time: 2026-02-25 19:03

Q: Cancel this order please I no longer need the glasses 80226231056175

A: Dear customer, We can cancel order for you and refund you money, but we are sorry to tell you that the glasses are being processed, concerning your case, we need to deduct 10% of order amount $10.59. So we will refund you the money $98.38. Would you please tell us whether you can accept it ?

daryste Time: 2026-02-25 19:02

Q: Oh hey! I have noticed your company still has not canceled my order. Please cancel my order and give me a refund 80226231056175

A: Dear customer, We can cancel order for you and refund you money, but we are sorry to tell you that the glasses are being processed, concerning your case, we need to deduct 10% of order amount $10.59. So we will refund you the money $98.38. Would you please tell us whether you can accept it ?

Shannon Musgrove Time: 2026-02-25 14:00

Q: I may need to cancel my current order with you. There is something wrong with the prescriptions I have already ordered. I get a headache with them and I had already placed another order with that same prescription.

A: Dear Shannon Musgrove, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

thestewarts85 Time: 2026-02-25 13:54

Q: Please remove me from your email list

A: Dear customer, Ok, we will.

Ina Gbadebo Time: 2026-02-25 13:34

Q: I want a refund on my express shipping since it’s been 3 weeks now and a date when I should be receiving my glasses

A: Dear Ina Gbadebo, We are sorry for this, concerning your case, we can refund you money $10, would you please tell us whether you can accept it ?

Tina Greene Time: 2026-02-25 12:44

Q: Order # 20226111157078 processing time says 4-8 days it has been 13 days and still have not been shipped can I please get an update on when these will be shipped

A: Dear Tina Greene, We would like to tell you that we will ship your order out next week.

Taelin Strickley Time: 2026-02-25 12:41

Q: When will I receive my order I’ve contacted the delivery carrier and they have not even received it to the facility yet they only have the label in the system where is my package this is what what sent to the supposed carrier that is delivering it My package GFUS01037152567808 says it's still being processed when will this be out for delivery they are my glasses and I've been waiting a while for them

A: Dear Taelin Strickley, We would like to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives in the US, the tracking information will be updated by shipping company soon.

Michelle Sonera Time: 2026-02-25 12:40

Q: Good afternoon, I placed an order for eyeglasses today, but after placing the order I wanted to buy an additional pair. How can I apply for the 50% discount for the purchase of the additional pair? Can anybody help me with this please. Order Number: 80226250818176 I await your response Thank you, Michelle Sonera

A: Dear Michelle Sonera, We find that you used other promo code in the order, so we can not apply other discount to your order again, sorry for this.

Shannon Musgrove Time: 2026-02-25 11:42

Q: Since I've been wearing all of the glasses, I am having issues with the distance glasses. They all give me a headache. The readers are good. I haven't tried the sunglasses yet but they are the same prescription as the other distance ones. Please help.

A: Dear Shannon Musgrove, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

daryste Time: 2026-02-25 11:01

Q: Please cancel my order

A: Dear customer, We can cancel order for you and refund you money, but we are sorry to tell you that the glasses are being processed, concerning your case, we need to deduct 10% of order amount $10.59. So we will refund you the money $98.38. Would you please tell us whether you can accept it ?

lewni11 Niki Time: 2026-02-25 10:55

Q: Hello, Can I alter the size of the bifocal portion on lenses? I would like to change both sets on my most recent order #20226251051121 to 10mm from bottom

A: Dear customer, Ok, we will note it for you.

daryste Time: 2026-02-25 07:48

Q: I need this order canceled 80226231056175

A: Dear customer, We can cancel order for you and refund you money, but we are sorry to tell you that the glasses are being processed, concerning your case, we need to deduct 10% of order amount $10.59. So we will refund you the money $98.38. Would you please tell us whether you can accept it ?

Lindsey Smith-Mann Time: 2026-02-25 05:35

Q: Good morning! My RT PD is 33.5 and my left PD is 30.5, which isn't an option listed. Am I still able to order glasses from your website? They are so cute, so I hope so! Thank you! Lindsey

A: Dear Lindsey, We would like to tell you that you can check the frames in this link :https://www.wherelight.com/eyeglasses?gooodsSort=1&pd=61

Nicole Lowery Time: 2026-02-24 22:26

Q: My issue with the BOGO code still hasn’t been fixed. Can I get an estimate as to when the problem will be taken care of

A: Dear Nicole Lowery, We would like to tell you that we have refunded you price difference.

julesq72 Time: 2026-02-24 19:26

Q: It's been over two weeks since I ordered and my glasses haven't even been shipped yet. This is an unacceptable wait time. When can I expect my glasses?

A: We have checked your order and we would like to tell you that your glasses are adding Anti-Fog coating now. But we have rushed it for you, your glasses are expected to be shipped out this week. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

maribelnoel83 Time: 2026-02-24 17:47

Q: Can I speak with someone please

A: Dear Maribel Maldonado, Sorry, you can only choose one pair which frame\'s price is $1 in one order.

Melissa Rinna Time: 2026-02-24 16:42

Q: Status on order please

A: Dear Melissa Rinna, We would like to tell you that we will ship your order out this week.

magicunicorn13 Time: 2026-02-24 12:43

Q: Order# 20226142033329 can you tell me when i should be receiving this.

A: Dear Karen Munoz, We are sorry to tell you that the frame#Scholar TR3002 grey is out of stock, would you please choose other frame ?

breann.corley Time: 2026-02-24 12:11

Q: I ordered the wrong prescription in my order. How do I fix that

A: Dear Breann Corley, We would like to tell you that we have corrected it for you and you can check the picture below.

Mariska Melvin Time: 2026-02-24 10:38

Q: Hello, I just bought bat glasses two and a half months ago that arrived 12/3/2025, and the right arm of my glasses is extremely wobbly already. I went to an eye glasses shop and they couldn't tighten it, saying the inner mechanism is broken and I'd need them replaced quickly before it breaks off. If I could get a replacement on my order or have someone contact me that would be greatly appreciated. Thank you. -Mariska Melvin

A: Dear Mariska Melvin, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

zacharybsimmermon Time: 2026-02-24 08:23

Q: When will my glasses be delivered?

A: Dear Zachary Simmermon, We would like to tell you that we will ship your order out next week.

Ammarito Heather Time: 2026-02-24 07:50

Q: I placed an order on 2/7/26 and I haven't received any updates on my order. Every time I check it always says processing, can I please get an update as to what is going on? My personel email is heatherammarito@yahoo.com please use this email for further contact and order info.

A: Dear Ammarito Heather, You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490358938923270866

Andrew Distefano Time: 2026-02-24 07:21

Q: Please advise the address has changed for order 20226221928408. The correct address is 226 Hallock St, Pittsburgh PA 15211. We do not live on Lighthoue Point anymore.

A: Dear Chukwudi, We would like to tell you that we have corrected it for you

Chantell Thomas Time: 2026-02-24 06:49

Q: I have purchased the Domonic lens Order# 21225241214417. The frame broke. I would like to purchase the new frame. I do not need lens. When I select the frame it prompts me to select lens. I do not need the lens and don't want to purchase additional lens. Can you help me with this?

A: Dear Chantell Thomas, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

barbedwirecafe Time: 2026-02-24 06:26

Q: My pink pair of glasses sets crooked but is fixable the blue pair war made incorrectly and my optometrist marked them up how do I return for a replacement I’ve ordered a total of four pair from you but this pair was very disappointing

A: Dear customer, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first? And would you please tell us order number first ?

breann.corley Time: 2026-02-24 04:51

Q: 80226231644062 This order number I messed up the prescription. How do I fix that?

A: Dear Breann Corley, We would like to tell you that we have corrected it for you and you can check the picture below.

Barrett Liv Time: 2026-02-23 22:55

Q: Hello please where is my order and this is my first time ordering from your store and I feel disappointed in the production process/ time I have never had an order take this long to process. I also paid for early delivery but this is too long

A: Dear Barrett Liv, We are sorry for the delay, would you please tell us order number first ?

breann.corley Time: 2026-02-23 17:04

Q: I ordered the wrong prescription how do I fix

A: Dear Breann Corley, We would like to tell you that we have corrected it for you and you can check the picture below.

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