Consulting Servive Center

A: Dear Lisa storey, We would like to tell you that we have corrected it for you

A: Dear Lisa storey, We would like to tell you that we have corrected it for you

A: Dear Lisa storey, We would like to tell you that we have corrected it for you

A: Dear Vilmaris Alvelo, Would you please double check the address you filled below ? Is it correct ? Urb Estancias de La Fuente 145 calle Nardo,Toa Alta,PR,00953

A: Dear Violet Russo, We would like to tell you that we have corrected it for you

A: Dear Tanesha Campbell, We are sorry to tell you that the shipping time exclude the production time. And we noted it on our website, if you don\'t see it, we are sorry for this. The shipping time is 14-18 business days. About glasses#clip on 005 2333T,in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

A: Dear charlotteljsmith, We would like to tell you that your package is in transit to the US. During this time, the tracking information of USPS will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

A: Dear Phyllis Brown, Could you please let us know which discount you would like to apply alongside the BOGO offer?

A: Dear Joan Mary, We would like to tell you that you can log in email account: bomsaikity48@aol.com to check the order. We would like to tell you that your order is being processed now.

A: Dear Holly ODonovan, thanks for your support !!!!

A: Dear Ashley R, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

A: Dear Ashley R, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

A: Dear Leanna, we would like to tell you that we have emailed the coupon code to your email address: madhattersmother@gmail.com and mothersbrewtea@gmail.com

A: Dear judith, We would like to tell you that we have shipped your order out. Your item departed USPS facility in PHILADELPHIA PA DISTRIBUTION CENTER on September 28, 2026 at 2:55 am. The item is currently in transit to the destination. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490323596313113755

A: Dear Freddy, yes, we can ship to Perth Western Australia

A: Dear Adenike Oyebamiji, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

A: Dear Jessie Galvan, We would like to tell you that we have corrected it for you

A: Dear Jessie Galvan, We would like to tell you that we have corrected it for you

A: Dear Maranda Brown, We have checked your order and we are sorry to tell you that the PD value you filled in the order was 60.5 We are sorry for this, but we are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $35 coupon which is more than the half cost of this order. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: This coupon cannot be combined with other promo codes in a single order, and it cannot be applied toward shipping fees.

A: Dear IHEAGWARA, Sorry, do you have photo of that frame ? We can not find Tribune frame.

A: Dear Rebekah Johnston, We would like to tell you that the discount code has been added to your account, you can find them in \"my coupon\" .

A: Dear Nancy, Would you please take a screenshot of it and send it to us ?

A: Dear LaToya, Thank you. About bifocal lenses, would you please tell us whether the correct PD value is 59.5?

A: Dear Cynthia Santos, We would like to tell you that your package is in transit to the US. During this time, the tracking information of UPS will not be updated. After it arrives in the US, the tracking information will be updated by UPS soon.

A: Dear Stephanie Mackley, We would like to tell you that Willa 58076 purple has came back, we will rush the order for you. We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses#Ravenna in red to show us the problem first?

A: Dear Feliz Grissy, We are so sorry for the delay. We are sorry to tell you that the frame#Nostalgia 59091 red_green_ip is out of stock temporarily, so your order is delayed. Do you want to change other frame ?

A: Dear Triniti Ross, Would you please tell us your order number and correct address ?

A: Dear Deijanee Handy, Ok, we have combine two accounts for you.

A: Dear Nancy Walenten, We would like to tell you that your item arrived at GREENSBORO NC DISTRIBUTION CENTER origin facility on September 27, 2026 at 7:57 am. The item is currently in transit to the destination. You will receive it soon.

A: Dear Sheila Ross, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?