Buy Prescription Glasses Online at Affordable Prices

espy marie Time: 2026-02-18 20:41

Q: hi there. i’m messaging because this is now my third pair of the same glasses and they keep breaking. the first time, i replaced them by buying a new pair. however when that pair broke after only a few months, i contacted your customer support and they sent me another pair. that was in november 2025 and that pair has just broken in the same manner that the very first pair broke and in the same exact spot. i am very careful with my glasses and never drop them or are rough with them so its very frustrating that with such caution, the same pair keeps breaking.

A: Dear Espy Marie, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Clay M Richardson Time: 2026-02-18 17:11

Q: Hello Wherelight, I got an email saying you couldn't fulfill my order. I am not sure what happened. Do you need another card to place my order? If so, I can supply that. Why was my order closed? Below is my order. I am not sure why you cancelled it. Please let me know what I can do on my end. See order below. Thank you, Tamara Richardson Order #20226101547211 Creation time:Feb 10, 2026 15:47:21Pay time:Feb 10, 2026 15:48:06Payment Method:Credit CardShipping Method:Advanced Delivery Shipping Address Name:Tamara RichardsonAddress:6313 Lebanon Rd , Charlotte, North Carolina (USA, NC, 28227, USTel:7046505859Email:southernbellemedium@gmail.com Products Information ? Product: Zinnia(59106) Color: black US $24.95 Size: S Prescription: Multifocal Lens US $105 Photochromic Lenses Progressive Plus High Index Pro 1.61 Super Hydrophobic Photochromic Grey SPH CYL Axis ADD OD +0.50 -0.25 140 2.25 OS +0.25 -0.50 180 2.25 PD 59.0 QTY: 1 TOTAL: US $129.95 ? Product: Avi(91370) Color: black US $19.96 Size: Medium Prescription: Multifocal Lens US $105 Photochromic Lenses Progressive Plus High Index Pro 1.61 Super Hydrophobic Photochromic Grey SPH CYL Axis ADD OD +2.75 -0.50 80 2.50 OS +2.25 -0.25 137 2.50 PD 62.0 QTY: 1 TOTAL: US $124.96 ? FREE GIFT Color: pink Remark: glassescase QTY: 1 TOTAL: US $0.00 Transaction Log OperatorOperating TimeOrder statusPayment StatusShipping StatusRemarksyolo2026-02-11ClosedTo Be PaidNo ShippingcancelSystem2026-02-10To Be ShippedHad PaymentNo ShippingCredit Card pay complete! Can enter the distribution state SubtotalUS $254.91Shipping FeeUS $6.95Discount-US $124.96Coupon Code: BOGOGrand TotalUS $136.9

A: Dear Tamara Richardson, Thank you for your message and for giving us the opportunity to clarify. After reviewing our records and past interactions, we have made the business decision to respectfully decline any future orders. This decision is final and has been made after careful consideration of our company policies and previous experience. We understand this may be disappointing, and we sincerely apologize for any inconvenience this may cause. For your needs, we encourage you to explore other suppliers who may be better suited to assist you. We wish you the best in finding a suitable provider for your requirements.

Clay M Richardson Time: 2026-02-18 17:09

Q: Hello Wherelight, I got an email saying you could not fill my order. I am not sure what happened. Do you need another card to place my order? If so, I can supply that. Below is my order. I am not sure why you cancelled it. Please let me know what I can do on my end. See order below. Thank you, Tamara Richardson Order #20226101547211 Creation time:Feb 10, 2026 15:47:21Pay time:Feb 10, 2026 15:48:06Payment Method:Credit CardShipping Method:Advanced Delivery Shipping Address Name:Tamara RichardsonAddress:6313 Lebanon Rd , Charlotte, North Carolina (USA, NC, 28227, USTel:7046505859Email:southernbellemedium@gmail.com Products Information ? Product: Zinnia(59106) Color: black US $24.95 Size: S Prescription: Multifocal Lens US $105 Photochromic Lenses Progressive Plus High Index Pro 1.61 Super Hydrophobic Photochromic Grey SPH CYL Axis ADD OD +0.50 -0.25 140 2.25 OS +0.25 -0.50 180 2.25 PD 59.0 QTY: 1 TOTAL: US $129.95 ? Product: Avi(91370) Color: black US $19.96 Size: Medium Prescription: Multifocal Lens US $105 Photochromic Lenses Progressive Plus High Index Pro 1.61 Super Hydrophobic Photochromic Grey SPH CYL Axis ADD OD +2.75 -0.50 80 2.50 OS +2.25 -0.25 137 2.50 PD 62.0 QTY: 1 TOTAL: US $124.96 ? FREE GIFT Color: pink Remark: glassescase QTY: 1 TOTAL: US $0.00 Transaction Log OperatorOperating TimeOrder statusPayment StatusShipping StatusRemarksyolo2026-02-11ClosedTo Be PaidNo ShippingcancelSystem2026-02-10To Be ShippedHad PaymentNo ShippingCredit Card pay complete! Can enter the distribution state SubtotalUS $254.91Shipping FeeUS $6.95Discount-US $124.96Coupon Code: BOGOGrand TotalUS $136.9

A: Dear Tamara Richardson, Thank you for your message and for giving us the opportunity to clarify. After reviewing our records and past interactions, we have made the business decision to respectfully decline any future orders. This decision is final and has been made after careful consideration of our company policies and previous experience. We understand this may be disappointing, and we sincerely apologize for any inconvenience this may cause. For your needs, we encourage you to explore other suppliers who may be better suited to assist you. We wish you the best in finding a suitable provider for your requirements.

mwbelew Time: 2026-02-18 16:46

Q: I really like the Tropic frame for sunglasses, but it doesn’t give me the option of polarized lenses which I need.

A: Dear customer, Sorry, do you choose single vision lenses ?

Cassie Time: 2026-02-18 16:17

Q: I need to return one pair of glasses or swap for larger frames. How would I do that?

A: Dear Cassie, We are sorry to hear that,would you please tell us the reason why you want to return first ?

Whitney Davis Time: 2026-02-18 15:52

Q: I need a receipt for my last order

A: Dear Whitney Davis, We would like to tell you that we have emailed you the receipt.

Donna Goldstein Time: 2026-02-18 13:48

Q: Order 20226081547076. May I have an update on when my glasses will ship? Thank you.

A: Dear Donna Goldstein, We need to confirm the prescription with you . Would you please take a photo of your prescription and attach it in the email so that we can check it for you ? We sent many emails to you, but you don\'t reply us, if you can receive this email, please reply us asap.

Daina Watts Lloyd Time: 2026-02-18 10:19

Q: I did not see where to enter a promo code? is that no longer an option?

A: Dear Daina Watts Lloyd, You can fill the code in your shopping bag before you pay money.

chelseacruz461998 Time: 2026-02-18 10:12

Q: I accidentally put in the wrong address I need to change it please

A: Dear Chelsea Cruz, We are sorry to hear that,would you please tell us your correct address so that we can change it for you ?

chelseacruz461998 Time: 2026-02-18 10:11

Q: Hellpw I put in the wrong address I need to change it please ????

A: Dear Chelsea Cruz, We are sorry to hear that,would you please tell us your correct address so that we can change it for you ?

normalisiar Time: 2026-02-18 09:03

Q: I have 2 pairs of glasses that I ordered a while back, they have never been used due to the wrong prescription. Can I return them and reorder other pairs.

A: Dear Normalisia Rosales, Sorry, we think that the measurement will be more accurate if you wear the glasses and measure segment height again. Would you please wear glasses and measure segment height again ?

KATESHA CAMPBELL Time: 2026-02-18 08:32

Q: The glasses I was sent came as sunglasses, which I did not order. How do I return these and/or add the credit to the prescription glasses in my cart?

A: Dear KATESHA CAMPBELL, We are sorry to tell you that frame only doesn\'t mean that it include clear lenses. We also noted that on our wesbite. If you don\'t see it, we are sorry for this. Concerning your case, we can offer you a $18 coupon which is more than the half cost of this order. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: this coupon and other promo code can not be used in one order at the same time.

Joanna Jaimes Time: 2026-02-18 08:16

Q: My items said they are delivered but nothing arrived ..

A: Dear Joanna Jaimes, We are sorry to hear that,we have checked the tracking information and it shows that your item was delivered to the front desk, reception area, or mail room at 7:03 pm on February 17, 2026 in PERRIS, CA 92571. Do you check your front desk, reception area, or mail room ?

Ina Gbadebo Time: 2026-02-18 08:11

Q: Hello, I paid for the express shipping and it’s been 10 days already so when should I get my glasses?

A: Dear Ina Gbadebo, We would like to tell you that we will ship your order out next week if everything goes well.

barb Bechtel Time: 2026-02-18 07:59

Q: I just received my two pair of glasses the pink ones needed adjusted which my optometrist was able to do, but the blue pair the Scripps’s off

A: Dear customer, We are sorry to hear that,but do you mean that TR902294\'s prescription is incorrect ?

Angela Willis Time: 2026-02-18 07:42

Q: I received my glasses and one pair seem to be using a prescription from a purchase I made in May 2019

A: Dear Angela Willis, We are sorry to hear that,but would you please tell us which pair is incorrect ?

Jade Mcdougall Time: 2026-02-18 06:43

Q: Hello, when opening the tracking link you've supplied i am met with an error. Is the link/tracking number correct? Thank you. https://www.dhl.com/cn-en/home/tracking/tracking-global-forwarding.html?submit=1&tracking-id=CNDFY80226111331156

A: Dear Jade Mcdougall, Thank you for reaching out. We have confirmed with our logistics team that your parcel has been processed and is currently awaiting flight booking. We appreciate your patience and will keep you informed of any further updates.

Valerie Ross Time: 2026-02-18 05:52

Q: Trying, Tanya and Madeline do not work. They make me dizzy, headache and nauseous. Thank you for your help. Valerie Ross

A: Dear Valerie Ross, Please don\'t worry, we will help you. In order to find the cause, would you please answer us some questions? 1. Have you worn progressive lens before ? 2. Is this the first time you use this prescription ? 3. And would you please tell us when your eyes focus on the distance range of the lense and look far away, can you feel comfortable? 4. And would you please tell us when your eyes focus on the near range of the lenses and reading, can you feel comfortable? 5.Would you please put on your glasses, adjust the position of your glasses on your face to see if you can find a position where your eyes feel comfortable?

austenterry63 Time: 2026-02-18 04:58

Q: I currently have an order processing with 3 glasses. I need to change the PD on them, I was way off. The correct ones are, RIGHT EYE - OD 36 and LEFT EYE - OS 34

A: Dear Austen Terry, We would like to tell you that we have corrected it for you

Natalie Poe Time: 2026-02-17 20:52

Q: I would like to know the process of returning glasses

A: Dear Natalie Poe, We are sorry to hear that,would you please tell us the reason why you want to return ?

sarah.a.king111 Time: 2026-02-17 20:23

Q: Hi you’re promo code Bogonew for buy on get one that’s advertised on your page for new customers isn’t working for me.

A: Dear Sarah, We are sorry to hear that,would you please take a screenshot of your shopping bag to show us the problems in details ?

Deana Time: 2026-02-17 19:56

Q: 3 out of the 4 glasses are blurry. Only tortoiseshell is my prescription I need to send them back how do I do that?

A: Dear Deana, We are sorry to hear that,would you please tell us which pairs have problems ?

lauraisabelmata Time: 2026-02-17 19:32

Q: My glasses are not the same frame color that I ordered. They look nothing like the one I chose.

A: Dear customer, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

mgoo32 Time: 2026-02-17 19:21

Q: Hello, I accidentally redeemed a pair of glasses with my points. Can you remove them?

A: Dear customer, We would like to tell you that your item arrived at GREENSBORO NC DISTRIBUTION CENTER origin facility on February 18, 2026 at 12:50 am. The item is currently in transit to the destination. You will receive it soon. We would like to tell you that we have returned points to your account.

mgoo32 Time: 2026-02-17 19:17

Q: Hello, your system stated that my glasses were ready to be shipped on 2/11/2026. However, the USPS website indicates that the glasses were not picked up from your facility. Can you provide me with a more accurate update?

A: Dear customer, We would like to tell you that your item arrived at GREENSBORO NC DISTRIBUTION CENTER origin facility on February 18, 2026 at 12:50 am. The item is currently in transit to the destination. You will receive it soon. We would like to tell you that we have returned points to your account.

branning4life Time: 2026-02-17 17:10

Q: 80226071929522why is my order taking forever tobr ship

A: Dear Melissa Rojas, we are sorry to tell you that we are on Chinese New Year holiday. So the glasses will be shipped out after holiday. Please don\'t worry, we will rush order for you and make sure that you will receive the glasses asap.

recee89 Time: 2026-02-17 16:17

Q: Broken glasses

A: Dear customer, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Batts III Robert Time: 2026-02-17 16:17

Q: Greetings, time is adding up on the request to have my glasses remade in a different frame.

A: Dear Robert, Do you think that the size and the shape of the frame caused your problems ?

recee89 Time: 2026-02-17 16:16

Q: Broken glasses

A: Dear customer, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Mustacchio Courtney Time: 2026-02-17 15:58

Q: I placed an order for prescription glasses know the 9th it is now the 17th they are still processing???? I need my glasses what's going on?

A: Dear Mustacchio Courtney, We are sorry to tell you that we are on Chinese New Year holiday. So the glasses will be shipped out after holiday. Please don\'t worry, we will rush order for you and make sure that you will receive the glasses asap.

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