Buy Prescription Glasses Online at Affordable Prices

Kimi Gray Time: 2026-05-08 19:46

Q: I need my email address kgray.rock333@gmail.com changed to buslife13x@gmail.com and it won't let me change it. I don't want to lose access to my account here since I don't have access to the old email address. Can you change it on your end? I was able to change it on my address part, but my account email doesn't have an option to change it. Thank you for your help.

A: Dear Kimi Gray, Ok, we have corrected it for you.

andrea alfaro Time: 2026-05-08 19:34

Q: Hi I just did an order but I put that my pd is 63mm and in reality is 60mm can you fix that

A: Dear Andrea Alfaro, We are sorry to tell you that we can not make the frame#Kaya 8660 silver with your correct PD value, would you please choose other smaller frame ?

Erica King Time: 2026-05-08 17:59

Q: Can you please make sure this order ships to 124 Carnation Place, Hot Springs, Arkansas 71913 80526081754551 Is order number

A: Dear Erica King, We would like to tell you that we have corrected it for you

Erica King Time: 2026-05-08 17:58

Q: Can you please make sure this ships to 124 Carnation Place Hot springs, Arkansas 71913

A: Dear Erica King, We would like to tell you that we have corrected it for you

Matthew Tanouye Time: 2026-05-08 13:46

Q: Order# 20426221419140 ITEM clip on 22 (7701). The clip-on lenses are opaque not clear so I can not see through them.

A: Dear Matthew Tanouye, Sorry, do you mean that only clip-ons have problems ?

benjamin sanchez Time: 2026-05-08 11:29

Q: Order# 20526081118177 Deseo cambiar mi direccion de envio por favor a esta: Wanda Vazquez 64 Calle Santa Cruz suite 102 Bayamon, PR 00961-7001

A: Dear Benjamin Sanchez, We would like to tell you that we have corrected it for you

psychobillybird Time: 2026-05-08 08:48

Q: I was wondering if my glasses will be sent soon. I paid extra for faster delivery but they have not even been shipped yet.

A: Dear Petra Bothe, We would like to tell you that we will ship your glasses out tomorrow.

Christina Flores Time: 2026-05-08 00:50

Q: My order #80426302024463 went to an email address that is incorrect it should go to nyyankeesjeter@yahoo.com and not xtflowers@yahoo.com which is not my email at all

A: Dear Christina Flores, Ok, we have corrected it for you.

Trish Hoskin Time: 2026-05-07 10:01

Q: Hello, there isn't a problem. I just need printable receipts for my orders so I can submit them to insurance. Please let me know how to get them. Thank you, Trish

A: Dear Trish Hoskin, we would like to tell you that we have emailed you receipts.

RABECCA Time: 2026-05-07 07:41

Q: I am trying to check the status of my order. I forgot my password. I clicked the forgot password option. It sends me an email but it keeps telling me link expired. I cant get into my account to check on my order. Help.

A: Dear RABECCA, We have reset the password for you and it is 123456, please try again on our website. We have shipped your order out. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1ZG841J50335667907&requester=WT/trackdetails

Liz Hudson Time: 2026-05-07 07:16

Q: Hello, My glasses were received on Tuesday 04 /05. When I took them off for the night yesterday they fell apart. I am requesting full refund including neturn shipping if you want them back. Order #80426181215128

A: Dear Elizabeth Hudson, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Christina Flores Time: 2026-05-07 06:40

Q: I wanted to track my order #80426302024463 which I can’t find on my account. Thank you

A: Dear Christina Flores, We would like to tell you that we will ship your order out next week. And do you log in your email account: xtflowers@yahoo.com ?

Alexis Scruggs Time: 2026-05-07 06:39

Q: Did you receive my prescription i attached to the email and when will my glasses come

A: Dear Alexis Scruggs, Thanks for your understanding. We would like to tell you that we have changed cyl value from positive to negative. We will process your order immediately.

Cindy Rosales Time: 2026-05-06 19:36

Q: One of my glasses from 80326071612446 leg broke randomly.

A: Dear Cindy Rosales, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Hairston Valeria Time: 2026-05-06 15:21

Q: can I use my points on any eye glass order

A: Dear Hairston Valeria, We would like to tell you that you can use points in your points mall.

hollywoodais hollywood Time: 2026-05-06 15:00

Q: I NEED MY PACKAGE

A: Dear customer, We would like to tell you that we have shipped your order out. You can check the shipping status at https://www.gofo.com/us/track?searchID=GFUS01045078676609

ashley Hedberg Time: 2026-05-06 13:36

Q: I want to return 3 of the 4 glasses I received as they are too large/heavy for my face order number 80426130023435 I like the hermosa black and already order more

A: Dear Ashley Hedberg, We are sorry to hear that,would you please tell us which pairs don\'t fit you ?

kaileeessmann Time: 2026-05-06 13:21

Q: I paid a bunch extra to get my glasses within 5-9 days. It said they shipped the 30th but according to the tracking link the carrier still hasn't even received them and it's been 6 days since it said it shipped. I really need these by Friday at the latest.

A: Dear customer, We would like to tell you that your package is in transit to the US. During this time, the tracking information of UPS will not be updated. After it arrives in the US, the tracking information will be updated by UPS soon.

macylove96 Time: 2026-05-06 12:54

Q: Do you take insurance?

A: Dear customer, You can try to use your insurance card to pay the order first. If it works, it means that you can use your card on our website.

Cindy Esquivel Time: 2026-05-06 10:40

Q: Hello-I recently placed an order for 2 pair of glasses. I noticed I had the incorrect email listed. Can we please update the email to this new one? ncenews121@gmail.com

A: Dear Cindy Esquivel, Would you please tell us your order number first ?

Cindy Vang Time: 2026-05-06 08:20

Q: Hello, is there a way to update my email address on file? I no longer have access to it.

A: Dear Cindy Vang, Would you please tell us your new email address ?

Alexis Scruggs Time: 2026-05-06 07:56

Q: When is my glasses coming

A: Dear Alexis Scruggs, We need to confirm the prescription with you since your cyl values are all positive . Would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

missmargaret13 Margaret Time: 2026-05-06 06:35

Q: When are my glasses gunna ship?

A: Dear Margaret Stohler, We are so sorry for the delay. We are sorry to tell you that the frame#Trevino and frame#Hippie are out of stock temporarily, so your order is delayed, we will rush order for you and will ship your order out this week.

Lauren Pratt Time: 2026-05-06 04:31

Q: Where is my order??? 80426191203402

A: Dear Lauren Pratt, We are sorry to tell you that the frame#Form is out of stock temporarily, so your order is delayed,we will rush order for you when it comes back.

Lauren Pratt Time: 2026-05-06 04:30

Q: Hello where is my order 80426191203402

A: Dear Lauren Pratt, We are sorry to tell you that the frame#Form is out of stock temporarily, so your order is delayed,we will rush order for you when it comes back.

kevin pendleton Time: 2026-05-06 03:19

Q: where is my order

A: Dear Mature, We would like to tell you that your item was delivered to the front desk, reception area, or mail room at 11:00 am on April 23, 2026 in DALLAS, TX 75237. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490323596373791948

nailahhill30 Time: 2026-05-06 03:14

Q: Are my glasses otw

A: Dear Nailah Hill, Would you please tell us your order number first ?

Heather Rhea Time: 2026-05-05 19:06

Q: Can you tell me if my order is being processed? 80526020539141

A: Dear Heather Rhea, We would like to tell you that we will ship your order out next week.

rrclark120 Time: 2026-05-05 16:07

Q: I have already added your site as an app on my Home Screen. But it continues to show me how to add it to the home screen. How many times does a person have to do it in order to quit seeing the tutorial? Your site has a glitch.

A: Dear customer, we are sorry for this, you can ignore that.

Margaret Gauthier Yoder Time: 2026-05-05 15:25

Q: I just want to verify that the prescription labeled “partner” is correct. There is supposed to be to be an add 1.75. I see it in my saved prescription but not in the order. Please make sure the partner prescription has add 1.75

A: Dear Margaret Gauthier Yoder, We are sorry to hear that,would you please tell us whether you want glasses#Florentina 6117-1 black to be progressive glasses ?

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