Buy Prescription Glasses Online at Affordable Prices

Gaston Mateo Time: 2026-06-23 13:05

Q: Sorry I wasn’t so specific, could you change the address to 952 instead of 962, I mistyped in 6. Tysm :)

A: Dear Gaston Mateo, We would like to tell you that we have corrected it for you

Karen Cook Time: 2026-06-23 12:48

Q: Order: 80825261809312 I didn’t order Bernadette frames please see order number. This is ridiculous. How long this is taking you guys don’t even know what I ordered.

A: Dear Karen Cook, We are sorry for the delay. We asked our factory and they said that there is a little flaw on the lenses#Max,they need to remake lenses. So your order is delayed, they said that your order will be shipped out this week .

Karen Cook Time: 2026-06-23 12:47

Q: Order: 80825261809312 Max & Lavina

A: Dear Karen Cook, We are sorry for the delay. We asked our factory and they said that there is a little flaw on the lenses#Max,they need to remake lenses. So your order is delayed, they said that your order will be shipped out this week .

Karen Cook Time: 2026-06-23 12:45

Q: I did not order Bernadette frames

A: Dear Karen Cook, We are sorry for the delay. We asked our factory and they said that there is a little flaw on the lenses#Max,they need to remake lenses. So your order is delayed, they said that your order will be shipped out this week .

Savannah LeBlanc Time: 2026-06-23 11:44

Q: I've received my new glasses that were remade and I've given them a couple days. Unfortunately I'm still having the same issue where I'm getting dizzy and headaches. I would like a refund please on my two pairs of glasses. Thanks Savannah Greentree

A: Dear Savannah LeBlanc, We are sorry to hear that,concerning your case, we can refund you money $62. Would you please tell us whether you can accept it ?

Katherine Stem Time: 2026-06-23 10:25

Q: I placed an order 10 days ago, and the status shows as shipped, but the tracking number shows it has not shipped yet, and has been in that status for 5 days. Can you tell me when they are actually being shipped? This is pertaining to order# 20626131317337

A: Dear Katherine Stem, We would like to tell you that your package is in transit to the US. During this time, the tracking information of USPS will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

John Scheuring Time: 2026-06-23 10:22

Q: Hi, this is Sylvia, I ordered the wrong frame and been having a run around for days trying to rectify it is causing complications. Can I just get a refund of what I paid $ 11.95 for order #20626190659570 so I can take my time ordering another pair and pay whatever it is? Please just refund. Thank you

A: Dear John Scheuring, Ok, we will cancel your order and will refund you money.

dbcherry Time: 2026-06-23 09:21

Q: Please answer my messages or refund my money

A: Dear customer, But we are sorry to tell you that the glasses#Coates 3102 brown are completed, we can change Rx for you, but we need to charge you processing fee $9.92, would you please tell us whether you can accept it ? Or do you want us to cancel your order directly ?

kaliwithin Time: 2026-06-23 07:38

Q: 80626110838069 I need to return these

A: Dear Melissa Case, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

kaliwithin Time: 2026-06-23 07:37

Q: There is no return option. My glasses came scratched. Nobody is returned email

A: Dear Melissa Case, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

stubbs_ruth Time: 2026-06-23 06:22

Q: Where is my order? Which carrier will be delivering it?

A: Dear customer, We would like to tell you that we have shipped your order out. You can check the shipping status at https://www.sf-express.com/gb/en/dynamic_function/waybill/#search/bill-number/SF6047630837090

T Brown Time: 2026-06-22 23:46

Q: hello, I just ordered tinted sunglasses. I just realized that it was not clear if they have UV protection. Do they have UV protection or are they just colored? If they don’t have UV protection, I would like to cancel my order.

A: Dear T Brown, We would like to tell you that they have UV protection.

T Brown Time: 2026-06-22 23:44

Q: Do your tinted sunglasses have UV protection? if not, I would like to cancel my order, please.

A: Dear T Brown, We would like to tell you that they have UV protection.

haleyballinger86 Time: 2026-06-22 18:53

Q: Where is my glasses at now?

A: Dear customer, We have checked the tracking information and it shows that your package will be delivered today. You will receive it soon.

deondrayperkins53 Deondray Time: 2026-06-22 17:41

Q: How do I pay with my insurance

A: Dear customer, You can try to use your fsa card to pay the order first. If it works, it means that you can use your card on our website.

vero4373 Time: 2026-06-22 16:57

Q: No llegó uno y otro llegó virado

A: Please accept our sincere apologies for the hold-up on your order. The Bernadette style 2991 in blue was temporarily unavailable when we first processed your order. We sent you an email to offer alternative frame options, but we did not receive a response from you. We\'re glad to let you know this frame is now back in stock. We have immediately resumed processing your order on a priority basis, and we confirm it will be dispatched within this week.

MONETIA GIDNEY Time: 2026-06-22 16:44

Q: 80626141027375 Will I receive my order by June 25th this is my 2nd email about this. Never received a reply feom the first one.

A: Dear Monetia Gidney, We are sorry to tell you that we will ship your order out tomorrow. So you can not receive it by June 25th. Sorry for this.

Tom Time: 2026-06-22 15:25

Q: I have and RX and need to know what glasses are available for men that fit the description. OD Sphere +2.25 Cyl -.50 Axis 108 Near Add +2.25...PD D 32.5 OS Sphere +2.50 Cyl -.50 Axis 080 Near Add +2.25 PD D 28.3. My current frames arwe 5.5", the lense width 2.625" Height 1.625" Bridge .75 and depth 5.75. Which is what I'm looking for. I'm having a difficult time translating your mm sizes.

A: Dear Tom, Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

pupfam Time: 2026-06-22 15:15

Q: I have been waiting on this order I keep checking and the tracking number just keeps saying the same thing in process it’s not moving at all what’s going on ? 80626121004364 That’s the order number my email is pupfam@yahoo.com can someone please let me know what’s happening thank you

A: Dear customer, We would like to tell you that your package is in transit to the US. During this time, the tracking information of gofo will not be updated. After it arrives in the US, the tracking information will be updated by gofo soon.

jaunai.n Time: 2026-06-22 14:54

Q: I need an invoice for the glasses I recently purchased

A: Dear customer, we would like to tell you that we have emailed you the receipt.

Jessica Seiders Time: 2026-06-22 14:50

Q: I am trying to order glasses for my husband, but it won't let me use his prescription. Can you please help. Its under Bo's glasses

A: Dear Jessica Seiders, We are sorry to hear that,would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first? Would you please tell us which frame you want to order ?

vero4373 Time: 2026-06-22 14:10

Q: Hola recibí pedido de solo dos espejuelos

A: Please accept our sincere apologies for the hold-up on your order. The Bernadette style 2991 in blue was temporarily unavailable when we first processed your order. We sent you an email to offer alternative frame options, but we did not receive a response from you. We\'re glad to let you know this frame is now back in stock. We have immediately resumed processing your order on a priority basis, and we confirm it will be dispatched within this week.

Solis LLanos Coralis Time: 2026-06-22 14:04

Q: I realized that on one of the pairs of clip-on glasses, the magnet that holds the clips is located on the inside of the frames; consequently, the clips won't stay attached and keep falling off. I need to return them so the frames can be fixed, as I cannot use the clips properly. I look forward to your assistance. I have attached a photo showing the issue. Thanks in advance Order Number: 20526300940236 Amount Payable: USD150.33 Address: 2567 SW 97th Pl , Ocala , FL , US 34476 Phone: 3523624327

A: Dear Coralis, We are sorry to hear that,but we don\'t find problem in your photo, would you please take a video to show us problems in details ?

Karnicsha21608 Time: 2026-06-22 13:21

Q: I ordered glasses and received the wrong prescription

A: Dear Karnicsha, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the correct original prescription with PD and attach it in the email so that we can check it for you first?

Valerie Whalen Time: 2026-06-22 10:25

Q: I'm trying to order the Demetria women's frames with my prescription in the ultra thin lens and I wanted photochromic but it never gives me the choice to add it. How do I do that?

A: Dear Valerie Whalen, We are sorry to tell you that we can not make ultra thin lens with photochromic tint. So you can not choose it, sorry for this.

Karnicsha Time: 2026-06-22 10:25

Q: Received my glasses but it has the wrong prescription. How do I return and get these fixed?

A: Dear Karnicsha, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the correct original prescription with PD and attach it in the email so that we can check it for you first?

Michael Boyle Time: 2026-06-22 10:00

Q: In my last order, I see I ordered the Pam and Dani glasses. I believe I returned one of those because it did not fit, and had them exchanged for a different color of the pair I kept. Are you able to see in my records which pair I returned? I would like to order a new pair of glasses, but I'm unsure which I liked.

A: Dear Michael Boyle, Sorry, would you please tell us order number first ?

Delgado Valerie Time: 2026-06-22 07:14

Q: Trying to locate your app if you have one

A: Dear Delgado Valerie, Sorry, we don\'t have an app.

Quolitta Henderson Time: 2026-06-22 04:26

Q: I ordered a pair of frames that are entirely too small I was wondering if they could be exchanged and the lenses placed into another frame?

A: Dear Quolitta Henderson, We are sorry to hear that, but in order to know the problem in detail, are you willing to wear the glasses and take a photo to show us that the frame can not fit you first?

Michelle Hewson Time: 2026-06-22 03:09

Q: I’m in the UK; do you ship to the UK? Thank you in advance

A: Dear Michelle Hewson, We would like to tell you that we can ship to UK.

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee