Buy Prescription Glasses Online at Affordable Prices

tiffanydavisp Time: 2026-07-01 00:40

Q: Where is order 80626161102161 Shipping company says the tracking number is incorrect they don’t have any that match it. Says it shipped on 6-18 and then no update

A: Dear customer, About order#80626161102161,we would like to tell you that your package is in transit to the US. During this time, the tracking information of gofo will not be updated. After it arrives in the US, the tracking information will be updated by gofo soon.

tiffanydavisp Time: 2026-07-01 00:37

Q: Order 80626161102161 Where is it? Shipping company says the tracking number is not valid. They don’t have it. I ordered on 6-16 and it says shipped on 6-18 and then no update.

A: Dear customer, About order#80626161102161,we would like to tell you that your package is in transit to the US. During this time, the tracking information of gofo will not be updated. After it arrives in the US, the tracking information will be updated by gofo soon.

misscherrybay Time: 2026-06-30 20:25

Q: Hi I am trying to place and order and I am unsure if I have added the prescription right. I did attach a photo of it but there is some handwritten numbers on it and there is nowhere on your form to put those measurements. BVD Near 30.5

A: Dear customer, Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

sarabjames48 Time: 2026-06-30 17:53

Q: I got a notification from USPS stating there is a problem with my order. Like an invalid tracking #, or they weren’t paid, or something. So now what the hell am I supposed to do? I ordered my glasses 12 days ago. Sara James

A: Dear customer, We would like to tell you that your package has arrived at USPS Facility TEXARKANA TX US. You will receive it soon.

Melissa Chavez Time: 2026-06-30 16:57

Q: Are you measuring the frame from hinge to hinge or across the entire frame? Thanks!

A: Dear Melissa Chavez, Would you please tell us which frame you want to order ?

santanahardy Time: 2026-06-30 15:45

Q: I tried to placed an order and it read error. All 3 times now it’s stating that it has processed 3 times please remove the other two orders

A: Dear Santana Hardy, Ok, we will cancel your order#80626301534409 and order#80626301525356 , we will refund you money.

santanahardy Time: 2026-06-30 15:44

Q: Hello I was trying to purchase my order and it kept rejecting it but I see it went thru 3 times

A: Dear Santana Hardy, Ok, we will cancel your order#80626301534409 and order#80626301525356 , we will refund you money.

tiffanydavisp Time: 2026-06-30 14:04

Q: I have placed 2 orders. The 2nd one I can see is on its way from Texas. The first one however has no update since June 18 and says processing still. I thought I should have gotten that order by now and I’m uncomfortable with no updates still. Where is the order from 6-16 that supposedly shipped 6-18? I called the shipping company and they said the tracking number does not exist.

A: Dear customer, We would like to tell you that your package has departed GOFO Regional Hub,Lewisville, TX

Iya Cummings Time: 2026-06-30 12:15

Q: hello I reached out to you all via email. I am trying to send my eyeglasses back in for an exchange. I have not heard anything back and I want to expedite this process as I do not want it to exceed 30 days or even 14

A: Dear iya cummings, We are sorry to hear that,would you please tell us which lens don\'t work, left or right ?

Paige Ramos Time: 2026-06-30 11:58

Q: My order number is 80626121040065

A: Dear Paige Ramos, We would like to tell you that your package is in transit to the US. During this time, the tracking information of gofo will not be updated. After it arrives in the US, the tracking information will be updated by gofo soon.

taylorolivia415 Time: 2026-06-30 09:55

Q: I no longer want to recieve emails regarding your company how can I unsubscribe from emails at the email address of taylorolivia415@yahoo.com

A: Dear customer, Ok, we will remove your email address from our list.

Jaszaman Time: 2026-06-30 08:30

Q: Neither a family member already order them both for me

A: Dear Jaszaman, We are sorry to hear that,would you please tell us which pair you still want ?

Ashleigh Hopkins Time: 2026-06-30 07:23

Q: Broken glasses

A: Dear Ashleigh Gallman, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Kanyce Martin Time: 2026-06-30 00:14

Q: Where is my package?? Have not received any new updates on my delivery!

A: Dear Kanyce Martin, We would like to tell you that your package has arrived at GOFO Regional Hub,Lewisville, TX You will receive it soon. You can check the shipping status at https://www.gofo.com/us/track?searchID=GFUS01058299132480

leislmccrea leisl Time: 2026-06-29 19:37

Q: The nose pieces fell out of my pink cat ear glasses can you please send new ones

A: Dear Leislmccrea Mccrea, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Miosotis Colon Time: 2026-06-29 19:11

Q: Hi! I have a problem I ordered 3 times the same frames I dont know what happen. I want to cancel because I just one order. Thank you!

A: Dear Miosotis Colon, We are sorry to hear that,would you please tell us which order you want to cancel ?

graceeyes2 Time: 2026-06-29 15:02

Q: Where are the glasses?

A: Dear grace, We would like to tell you that your package is in transit to the US. During this time, the tracking information of gofo will not be updated. After it arrives in the US, the tracking information will be updated by gofo soon.

Nicole Popkow Time: 2026-06-29 13:31

Q: I need to return my order

A: Dear Nicole Popkow, We are sorry to hear that,would you please tell us the reason why you want to return ?

Alnisa Brooks Time: 2026-06-29 12:39

Q: My recent order I’m having a hard time seeing out of them.

A: Dear Alnisa Brooks, Would you please take a photo of the new original prescription with PD and attach it in the email so that we can check it for you first?

Jennifer Miller Time: 2026-06-29 12:28

Q: Hello, I have an order that, according to the expedited shipping I paid, should be here no later than today 6/29, but the tracking has been showing is as having the label created on 6/22 ready to be shipped, but not shipped yet. Can you please tell me when I can expect my glasses and if I will be refunded for the expedited shipping?

A: Dear Jennifer Miller, We have checked the tracking information and it shows that your package has departed USPS Regional Facility COPPELL TX DISTRIBUTION CENTER US. You will receive it soon.

sarabjames48 Time: 2026-06-29 11:21

Q: I want a refund! I can’t see and I need my glasses. I have been waiting over 10 days and my glasses are still Not in the United States. And I paid for faster delivery!!! I will order from a different site with reasonable delivery times. My order # is 80626172237552. Please just refund my money!

A: Dear Sara James, We would like to tell you that your package is in transit to the US. During this time, the tracking information of USPS will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

Koum Amy Time: 2026-06-29 11:20

Q: I ordered a package on2026-06-18 SHIP OUT GFUS01057279058113. I reached to the company was told that they don't even have my package. I was told my package was shipped 11 days ago and I had paid for faster shipping and the company had told me to reach out the seller. I have used your company before and I don't like this Gofu shipping company. I wish DHL had been used instead.

A: Dear Koum Amy, We would like to tell you that your package is in transit to the US. During this time, the tracking information of gofo will not be updated. After it arrives in the US, the tracking information will be updated by gofo soon.

Jaszaman Time: 2026-06-29 09:19

Q: I need to cancel this order 80626290911433

A: Dear Jaszaman, We are sorry to hear that,would you please tell us which pair you still want ?

Harp Jennifer Time: 2026-06-29 08:10

Q: Just curious when my order will ship?

A: Dear Harp Jennifer, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490323596397665805

Sheila Charles Time: 2026-06-29 06:14

Q: Good morning I checking the status on my glasses never received them.

A: Dear customer, We are sorry to tell you that we don\'t receive your reply after we sent many emails to confirm order with you. In order to making sure that you will not receive incorrect glasses, we have cancelled your order and have refunded you the money Thanks for your understanding.

Magnetta Medard Time: 2026-06-28 16:09

Q: After how many days, should I expect this order to arrive.

A: Dear Magnetta Medard, We would like to tell you that we will ship your order out this week.

tookpie Time: 2026-06-28 14:28

Q: I cannot figure out how to add tinted lenses to my frame to order. Can you tell me please? Thank you.

A: Dear customer, Would you please tell us which frame you want , your prescription and tint you want ?

William Thornton Time: 2026-06-28 11:16

Q: When I submit a request, it keeps asking me for an add-on value, but I don't have one on my prescription. Can you help me with that?

A: Dear Deborah Norris, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

nicoledey Time: 2026-06-28 07:37

Q: Your system says my order was sent to be shipped on 6/23, but the USPS tracking says the label was created and then your company hasn't actually shipped anything yet as of 6/28. I paid extra for faster shipping and I would like to know when you will be sending me my items please. I would also like a refund of the extra money I paid for faster delivery due to the delay on your end. Letting it sit for a week is unacceptable.

A: Dear Nicole Sprouse, We would like to tell you that your package is in transit to the US. During this time, the tracking information of USPS will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

Beverly R MayfieldTubbs Time: 2026-06-27 22:58

Q: Hello Wherelight, a few year ago I bought your glasses called "MOANA" for my reading glasses. The temple broke off at the hinge. It was not just the screw that fell out. The optician said it could not be fixed. I bought it in the green color but you don't have it in green anymore. I am glad that you still sell these glasses. I would like to get the frames again even if it is not green and put my lenses in so I can have them for readers. I would like either RED or CLEAR frames. The ad says they are unbreakabls! But they did break off! Can I just pop the lenses out to put them in the frame if I can get the frame? Another one in one of the other colors? Or do I have to pay the Dr or you to do that for me?

A: Dear Beverly, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first? And would you please tell us the order number ?

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee