Buy Prescription Glasses Online at Affordable Prices

joni.mcnease Time: 2026-08-24 18:42

Q: Why hasn’t this shipped?

A: Dear joni.mcnease, We are so sorry for the delay. We are sorry to tell you that the frame#VogueBox is out of stock temporarily, so your order is delayed,we will ship your order out asap when it comes back.

Andrea McNamara Time: 2026-08-24 13:57

Q: Good afternoon, the glasses were delivered to our mailbox on the 20 it said but the post office does not have them and the community mailboxes we have were vandalized. Is there a way for the order to be replaced? Thank you

A: Dear Andrea McNamara, We are sorry for this, concerning your case, we can remake the eyeglasses for you. Would you please tell us whether you can accept it ?

Genesis Flores Time: 2026-08-24 11:30

Q: Hello, My order shows it has "Label Created" status for the last 3 business days (since 8/19). I chose to pay extra for Advanced Delivery. Please advise if this can be pushed to ship out faster - I need these delivered promptly.

A: Dear Genesis, Sorry, we can not change the shipping now, we suggest you to contact your local USPS office directly.

Melissa Purcha Time: 2026-08-24 09:35

Q: Hi my tracking number doesn't seem to be working? Is there anything you can do to help me with this?

A: Dear Melissa Purcha, Please don\'t worry, your package is still in transit. You also can check the shipping status at https://www.canadapost-postescanada.ca/track-reperage/en/details/7321315930636229

Lucy Scheller Time: 2026-08-24 09:23

Q: Hi I just placed order and address is wrong. Can I pls update before shipping

A: Dear Lucy Scheller, We would like to tell you that we have corrected it for you

Faryqueen20 Time: 2026-08-24 09:02

Q: The tracking number for my last order is 1ZG841J50311853590 But when I tried to track it , it's saying tracking not available, or usps has not received the item. Kindly let me know if I have the right tracking number.

A: Dear Roxanne JOEFIELD, We have checked the tracking information and it shows that you will receive it today.

sutriceb Time: 2026-08-24 06:28

Q: Hello. I paid for expedited shipping in order to get the glasses before travel. When can I expect to recieve my order?

A: Dear sutriceb, We have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Dawne Altis Time: 2026-08-24 06:16

Q: Order: 80626230819544 Can i get a receipt please for my HSA

A: Dear Dawne Altis, we have emailed the receipt.

Daniel Muhammad Time: 2026-08-24 02:58

Q: Yes, I want glasses#Neutral AT1019 grey_orange to be reading glasses

A: Dear Daniel Muhammad, We would like to tell you that we have converted original Rx to single vision reading Rx for glasses#Neutral. We will process your order immediately.

Jessy Blaker Time: 2026-08-23 18:25

Q: Hello, do you handle prescriptions with prism going up down and in out? I need all of that.

A: Dear Jessy Blaker, Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Jennefer Orbeck Time: 2026-08-23 11:54

Q: It says my glasses were finished and are being checked. It's been a week how long until I receive them

A: About order#80826130007244 , we would like to tell you that we have shipped your order out,you can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490323596307154757 About order#80826130020176,we are sorry to tell you that the frame#Banded 59256 floral_e was out of stock temporarily, so your order is delayed,but it comes back now. We have rushed order for you and will ship your order out asap.

mourad rahmani Time: 2026-08-23 10:16

Q: Hi, I own eyeglassesdeals.com. I thought this domain could be a great fit for your business. Would you be interested in acquiring it? Thanks!

A: Dear mourad rahmani, Thank you for reaching out and thinking of us with the [eyeglassesdeals.com](https://eyeglassesdeals.com) domain. After consideration, this acquisition does not align with our current business priorities, so we will have to pass on this opportunity. Wish you every success in finding a suitable buyer for the domain.

rclh1102 Time: 2026-08-23 09:22

Q: How much is a prescription what determines the price and do you all accept insurance

A: Dear Henderson, There may be an additional charge for the lens depending on the prescription and any lens add-ons you may choose. Once the prescription information is entered in on the website you will see all of the lens and pricing options listed.You can try to use your insurance card to pay the order first. If it works, it means that you can use your card on our website.

Victoria Herrera Time: 2026-08-23 09:10

Q: The PD measurements doesn't have mine. Mine is 59

A: Dear Victoria Herrera, We are sorry for this, if you can not fill your PD value, we suggest you to choose other smaller frame. Because we can not process this frame with your PD. Every set of prescription lenses has an “optical center”, which should align with where you look through the lens. Pupillary distance is used to determine this and should be as accurate as possible. If you fill the incorrect PD , you will feel dizzy or fuzzy when you wear the glasses. We would like to tell you that you can check the frames in this link:https://www.wherelight.com/eyeglasses?pd=51&gooodsSort=1&frame=1

Carolyn Aliskevicz Time: 2026-08-23 08:41

Q: I need an address change on an order O just placed please. Address should be: 15 E. Ridge Dr. 304 Milford, NH 03055 Carolyn 978 400 1195 order number 80826230818288

A: Dear Carolyn, We would like to tell you that we have corrected it for you

Nielsen Bailie Time: 2026-08-23 06:39

Q: I placed an order on August 11th. The last pair I ordered has been processing for 10 days now. I read the average time to process is usually 3 days, so I wanted to make sure there were no issues. I appreciate your time. The order number is: 80826110612386

A: Dear Bailie Nielsen, We asked our factory and they said that there is a little flaw on the frame#Neon05 59045 green_black,they need to change a new frame, but this frame was out of stock temporarily. So your order is delayed, we will ship other pairs of glasses out first. When glasses#Neon05 59045 green_black are completed, we will ship this pair to you.

turshy.325 Time: 2026-08-23 05:48

Q: Good day I want to find out if I can get my prescription glasses by redeeming my points

A: Dear Tajana David, You can use your points to redeem frames in the Points Mall.

Joanmarie Santiago Time: 2026-08-22 22:21

Q: My Order: 80826222203557 Please the address the order is going to be delivered is the wrong one . That is the old one said 3838 gulf shore circle Kissimme Fl this is mot the address . Please The orders need to be delivered to this address is the new one 796 silver palm dr Haines city Fl 33844

A: Dear Joanmarie, We would like to tell you that we have corrected it for you

linda wilson Time: 2026-08-22 19:57

Q: I ordered glasses on august 4th and still haven’t received them.

A: Dear linda wilson, We are sorry for the delay, we will ship your order out this week.

marciemarie81 Marcie Time: 2026-08-22 16:13

Q: I'm trying to see if I can exchange the Linnea glasses from order # 80826121714169 price was $11.95 for the Nigelia price $9.95

A: Dear Marcie, Ok, we have changed it for you.

Fields Bennie Time: 2026-08-22 12:59

Q: Says my order was delivered today at my door step and the order is I f act not delivered for today. Can someone please assist?

A: Dear Fields Bennie, We are sorry to hear that,would you please double check the address you filled in order below ? Is it correct ? 1052 Erie Circle ,Stone Mountain ,GA,30087

Mickole Lucas Time: 2026-08-22 12:37

Q: How do I change my contact email for my most recent order, placed today? The correct email is mickeylucas75@gmail.com and is the best way to contact me.

A: Dear Mickole Lucas, We would like to tell you that we have corrected it for you.

Dani McKee Time: 2026-08-22 11:52

Q: I have sent pictures of scuffs and broken arm on Delfina glasses. Please advise

A: Dear Dani McKee, We are sorry for this, concerning your case, you can choose a new frame and we can make the eyeglasses for you for free. Would you please tell us whether you can accept it ? If you can accept it, please tell us the frame’s name and color.

Laura Tingley Time: 2026-08-22 11:00

Q: I am getting error message, “the strength of the SPH or CYL is beyond the capacity of the standard lens.” Does this mean I can’t order glasses from you?

A: Dear Laura Tingley, Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first? And would you please tell us whether you want to order bifocal with line lenses ?

Melissa Wheeler Time: 2026-08-22 10:02

Q: I ordered four pairs of glasses. They are all scratched up and I take very good care of them. This should not happen so soon. Also the sunglasses I purchased I am unable to see out of them at all. It’s like they don’t have a prescription at all.

A: Dear Melissa Wheeler, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

pinkcheetahbling Time: 2026-08-21 17:53

Q: hi can i get a tracking number for my order

A: Dear ELAINE GERMINARIO, You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490323596307185416

Susan Time: 2026-08-21 14:52

Q: Ive ordered a pair of glasses from you twice. I need to reorder them again with a new script. I cannot find them and i dont know the proper frame name. Help. I csn send a picture.

A: Dear Susan Starks, You can find it here: https://www.wherelight.com/eyeglasses/frames/cateye--eyeglasses-2269.html?color=brown

rissys28 Time: 2026-08-21 12:37

Q: How can I get a refund?

A: Dear kristin rogers,We are sorry for this, but we are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $40 coupon which is more than the half cost of this order. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: This coupon cannot be combined with other promo codes in a single order, and it cannot be applied toward shipping fees.

rissys28 Time: 2026-08-21 12:36

Q: I did because it didn't work last time. I put in my new address when I ordered.

A: Dear kristin rogers,We are sorry for this, but we are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $40 coupon which is more than the half cost of this order. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: This coupon cannot be combined with other promo codes in a single order, and it cannot be applied toward shipping fees.

rodney_loewen Time: 2026-08-21 04:36

Q: So I paid the extra shipping charge we said 7 to 10 business days, and when I do the postal tracking, it hasn’t even left your facility yet. Help me understand.

A: Dear rodney_loewen, We would like to tell you that your item arrived at USPS facility in JACKSONVILLE FL DISTRIBUTION CENTER on August 22, 2026 at 2:47 am. The item is currently in transit to the destination. You will receive it soon.

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