Buy Prescription Glasses Online at Affordable Prices

JessicaDe la Rosa Time: 2020-09-14 06:24

Q: Hello my order # is 82009132000112 I accidentally selected 62 for my PD, can I change that to 64 please.

A: Dear JessicaDe la Rosa, OK. We will change it to 64.

Cara Sauvage Time: 2020-09-13 12:52

Q: Hello! I really love your company and have recommended you to everyone I can! You’re really great! However sadly I ordered a pair of purple glasses and they arrived broken with a stem off of the left side :( I was hoping you will send me a replacement! If you need a photo I have one! Thank you!

A: Dear Cara Sauvage, We are so sorry to hear this, please don\'t worry, we will help you. Would you please tell us your order number ? Would you please take a photo of the glasses and send it to us ?

Jessica De la Rosa Time: 2020-09-13 11:20

Q: I was looking to purchase some glasses by my PD is 32 and it seems like the lowest option is 40.0. Is it possible to order some glasses with my PD?

A: Dear Jessica De la Rosa, Please choose 64 as your PD (32+32=64)

SisDonnice Time: 2020-09-13 09:35

Q: Change my order prescription

A: Dear SisDonnice, What do you want to change ? Please don\'t worry, we will help you. Please describe your problem in detail.

Thea Time: 2020-09-11 13:49

Q: Hello; is there a way to replace glasses that I just ordered.

A: Dear Thea, Would you please tell us your order number ? We will help you.

KatieDavis Time: 2020-09-10 23:01

Q: I've been trying to put in my order for 2 pair of glasses, (buy one pair and get the second pair 90% off. When i get to the page that asks to confirm my prescription, the systems freezes

A: Dear Katie Davis, Would you please take a screenshot of the web page and send it to us ? We will help you.

KatieDavis Time: 2020-09-10 22:54

Q: Ive been trying to order 2 pair of glasses, but during ordering, the system keeps freezing up while im confirming my prescription

A: Dear Katie Davis, Would you please take a screenshot of the web page and send it to us ? We will help you.

Rachael Time: 2020-09-10 06:04

Q: The Moana frames I'm interested in say Frame Only with non-prescription lenses....what strength are the non prescription lenses? I need reading glasses only.

A: Dear Rachael, The strength of non prescription lenses is 0.00. What strength of reading glasses do you want ? If you want 2.00, please choose single vision reading glasses and choose +2.00 as your sph value.

Erica Sims Time: 2020-09-09 19:29

Q: Do you all take eye insurance?.If so, what insurance types so you take?

A: Dear Erica Sims, Sorry, we don\'t take insurance.

Robin Time: 2020-09-09 18:05

Q: Bonjour,j ai un petit problème avec ma lunette que j aime beaucoup et que j ai re?ue début Ao?t ,mais une des embouts pour le nez est brisée , la soudure est cassée ,je vois bien que c est un article en métal en forme de U que je peux vissée , est- ce que je peux commander cette pièce ?? Vous pouvez voir le modèle dans ma commande 2200708070003 .j attends votre réponse ,car pour le moment je ne peux pas porter mes lunettes .Merci et Bonne Journée

A: Dear Robin, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

CassandraHarris Time: 2020-09-09 12:44

Q: I can upload my prescription but I can’t figure out how to complete the form. Please advise.

A: Dear Cassandra Harris， What type of glasses do you want ? Please send your prescription to us. We will help you.

Jennifer Claibourne Time: 2020-09-09 11:54

Q: The prescription is asking for my “ADD #’s”, my doctor prescription does not have these. It’s not letting me enter without them.

A: Dear Jennifer Claibourne, If you don\'t have “ADD #’s”, Please choose single vision distance glasses.

YOLANDA STEWART Time: 2020-09-09 07:30

Q: BEAUTIFUL FRAMES...

A: Dear YOLANDA STEWART, What can we do for you ?

AmberDe Boer Time: 2020-09-09 00:46

Q: There is a pair of glasses I’m looking for and I can’t find them now, so there any way I can send a photo of them to have help finding them

A: Dear AmberDe Boer, Yes, please send a photo to us. We will help you.

Lauren Haber Time: 2020-09-08 17:49

Q: On my prescription it says P.D. Distance 63 and near 53. Is this the right and left? Or do i just pick one of the numbers?

A: Dear Lauren Haber, Please use the Distance PD.

JulianaLima Time: 2020-09-08 13:01

Q: Hi I ordered 2 glasses with progressive lenses. Both frames are amazing but I had issues with the lenses. Needed to get it redone at Target. The strength was ok but the measures weren't. I am planning to order 2 more with the same progressive. Is there any way we can have these measures with more accuracy?

A: Dear Juliana Lima, Which pair of glasses have problem ? Would you please tell us the order number ? Do you mean that the segment height is inaccurate ? This is the distance (the vertical measurement) from the bottom of the lenses to where your eyes (pupils) are.

LinetteFigueroa Time: 2020-09-08 05:08

Q: I thought you buy and get on me free or 90 percent off

A: Dear Linette Figueroa, What can we do for you ? We will help you.

PatriciaNero Time: 2020-09-05 11:44

Q: Can I just purchase the frame and lenses with bluelight protection and no prescription?

A: Dear Patricia Nero, yes, you can choose 0.00 as your prescription and choose any number as PD value.

MarielSerrano Time: 2020-09-05 05:13

Q: Good morning My name is Mariel Serrano , I received two glasses but when I opened one of them, which is the one with rhinestone, it was missing a stone ? Thanks

A: Dear Mariel Serrano, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

BrandyApgar Time: 2020-09-04 17:06

Q: Hi ordered glasses on 7-18-20 not even 90 days in the arm broke off today. Was wondering if you could replace them for free. I order alot off here. They were $23-24 "louise" I believe.

A: Dear Brandy Apgar,We are so sorry to hear this. Please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

BeckyBrown Time: 2020-09-04 16:53

Q: My prescription says "+0.25 if PAL". I think that means add .25 if I am getting progressive lenses, but add .25 to what?

A: Dear Becky Brown, We would like to tell you that we don\'t offer add +0.25.

DorothyPierce Time: 2020-09-04 13:55

Q: Hello! I have happily bought many pair of glasses from Wherelight. My pd is a little too small for many of the glasses I love though. Are you able to adjust manually? I have purchased some of the ones that say they're too small from other sites without any issues. Thanks in advance! Right 30.0/Left 29.5

A: Dear Dorothy Pierce, Which frame do you want ? Please tell us the frame name.

SureyMartinez Time: 2020-09-04 09:22

Q: Hola, la orden # Id:82007230726068 nunca me llego, alguna novedad con el paquete?

A: Dear Surey Martinez, We have shipped your order. The tracking number is 9400115902368877546038. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877546038

Eve Time: 2020-09-04 08:01

Q: Hi, i just recieved my glasses: unfortunately the frame has Some damaging in it; it looks like a hair that is under the coating layer in the frame. What to do? Thanks!

A: Dear Eve, We are so sorry to hear this. Please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

dianna Time: 2020-09-04 04:14

Q: can the second pair be another prescription with the 90% off deal

A: Dear dianna, Yes, you can enter another prescription for the second pair.

Kendall Time: 2020-09-03 17:32

Q: Hi there, I ordered some new glasses recently and I love them but unfortunately 1 of the glasses is blurry when I put them on. I have my script saved in your website and always use that as a saved setting as my script "Kendall" but something must have gone wrong because they are blurry when I look through them. Should I mail them back? Thank you - Kendall 916-505-5712

A: Dear Kendall, We are so sorry to hear this, please don\'t worry, we will help you. Would you please tell us the order number ?

Debra Fuller Time: 2020-09-03 09:58

Q: It has come to my attention that I've paid for a pair of glasses twice. You were paid by my PayPal account and buy my Mastercard account. Therefore I would like you to send me another pair of glasses same prescription same price just not the same frames something pink would be nice and not pointy. Please advise ASAP thank you

A: Dear Debra Fuller, Would you please tell us your order number ? Which order was charged twice ? Please don\'t worry, we will help you.

Tracy Stanley Time: 2020-09-02 15:29

Q: How do If I need small, medium or large?

A: Dear Tracy Stanley, You can check the measurements of each frame on our website.

TierneyGray Time: 2020-09-02 00:19

Q: 82009011320471 I haven’t received any confirmation of the purchase of my glasses

A: Dear Tierney Gray Your order is in processing. Please don\'t worry.

Christy Time: 2020-09-01 06:28

Q: I am having issues with the glasses I just received. I ordered progressives. There is a very noticeable blurry spot in upper portion of the lenses. It is towards the inner portion so it is causing diffuclties in seeing things clearly when looking forward but is ok towards the perifferal vision.

A: Dear Christy, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ? Do you have problem with both pair of glasses ?

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