Buy Prescription Glasses Online at Affordable Prices

pam bachtel Time: 2020-10-15 18:02

Q: Iam trying to order reading glass3but cant figure out how to do it. Please help

A: Dear pam bachtel, please choose single vision reading lenses and choose +3.00 as your sph value.

DeniseDiaz Time: 2020-10-15 09:26

Q: I received 2 pairs and love the frames; however, they are way stronger than they should be. I have several glasses from other sites and my prescription is perfect. I cannot use either pair bc it is way too strong. I confirmed my script and it is entered correctly but they were not made w/ the correct strength. Please advise

A: Dear Denise Diaz, We are so sorry tp hear this. Please don\'t worry, we will help you. Is this a new prescription ? Would you please take a photo of the glasses from other sites and send it to us ?

AnnShaw Time: 2020-10-15 02:18

Q: Hello I'm super confused about my prescription. I've added my qprescription but worried I've not completed it correctly. I have uploaded a picture but worried about orderingglasses

A: Dear Ann Shaw,What type of glasses do you want ? Progressive or Single vison ? Would you please take a photo of your prescription and attach it in the email so that we can check it for you ?

NelidaDuquette Time: 2020-10-14 17:53

Q: Where is my eyeglasses ???? ordered last 4th of October 2020, was it shipped yet? I need to know please!

A: Dear Nelida Duquette, We have shipped your order. The tracking number is 9400111108296849019980. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400111108296849019980

Davy Time: 2020-10-14 16:23

Q: Do you sell polycarbonate lenses?

A: Dear Davy, We sell resin lenses.

AndreaJamison Time: 2020-10-14 16:14

Q: I ordered 2200809174435 and the prescription is wrong. They are blurry. How can I return them for the correct prescription. The other order I received was correct.

A: Dear Andrea Jamison, Please don\'t worry, we will help you. Would you please tell us your correct prescription ? Would you please take a photo of your prescription and send it to us ?

TraceyHershey Time: 2020-10-14 13:22

Q: SN: 2283-1 Frame with lens Frame shapes: Frame types: Full-Rim Color: floral Price:$9.95 1 Subtotal:$49.85 It won't allow me to use my introductory 30% off

A: Dear Tracey Hershey, Please don\'t choose discounted frame. All coupon codes could not be applied to discounted glasses and accessories.

LauraFrancoeur Time: 2020-10-14 05:32

Q: Do you offer transition lenses???

A: Dear Laura Francoeur, Yes, we do. It is called photochromic lenses on our website.

YuraBrooks Time: 2020-10-14 05:21

Q: I received an email with tracking information on 10/08/2020 but when I track them it doesn’t show that they have been received at the shipping facility. Can you provide me with an update?

A: Dear Yura Brooks, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the package arrives at the destination. We will try our best to make sure that you will receive your package.

CHARLESJENKINS Time: 2020-10-14 05:11

Q: I would like to order my free pair of glasses with code xl1tsg149805cp1043, but I have not been able to. Please help

A: Dear CHARLES JENKINS, Please don\'t choose discounted frame. All coupon codes could not be applied to discounted glasses and accessories.

AlexisChatman Time: 2020-10-13 19:41

Q: I need to order reading glasses. Is that a single prescription or which do I choose?

A: Dear Alexis Chatman, Please choose single vision reading lenses.

Naomi Time: 2020-10-13 12:17

Q: Hello, I have a a prescription for heavy lenses (-6,50). Are the lenses in the glases thick? Could I order a metal framed pair of glasses without the lenses sticking out?

A: Dear Naomi, Your prescription is strong. We don\'t recommned you choose metal frame. The lenses will be thick. We suggest you choose a small frame acetate frame. Small frame will make the lenses look thin.

Raquel Mills Time: 2020-10-13 11:53

Q: I’m unable to enter my PD using the drop down box provided. I tried putting it in the additional notes box but the website won’t let me go on to order. Is there a number I can call to place my order?

A: Dear Raquel Mills, We would like to tell you that your PD is small, so the frame can\'t fit your PD. Please choose smaller frames on our website.

Sierra Time: 2020-10-13 09:59

Q: Hello. I just purchased a pair of glasses from you guys about a month ago and one of the side prongs broke off last night out of nowhere. I was curious if there’s any way I can send them and have the prong fixed and how much it would cost. Thank you!

A: Dear Sierra, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Marcela Time: 2020-10-12 21:46

Q: I use 1.75 reading glasses. I dont know any of the other numbers on the precription. How do I fill it to get my 1.75 reading glasses?

A: Dear Marcela, Please choose single vision reading lenses and choose +1.75 as your sph value.

CHARLESJENKINS Time: 2020-10-12 20:12

Q: Hello, I am waiting on my first pair of glasses id# Id:82010051529072, please let me know if they're ready for shipment

A: Dear CHARLES JENKINS, Please don\'t worry. We will email you a tracking number when we ship your order.

AshliEley Time: 2020-10-10 16:18

Q: Hello, I tried to process my payment and it said it didn’t process. I wanted to make sure it hadn’t through yet before I try again. Can you help

A: Dear Ashli Eley, We have received your payment. Please don\'t worry, your order is in processing.

Tania R Benway Time: 2020-10-10 13:00

Q: What does the measurement stick with the words large, med, and small? What is this in reference too?

A: Dear Tania R Benway, please refer to the measurements.

Adis Time: 2020-10-09 19:28

Q: If I have astigmatism, what lenses have to select? Single vision reading or far?

A: Dear Adis, We would like to tell you that astigmatism has no connection with reading or far

Reetha Time: 2020-10-09 17:24

Q: I bought the rhinestone black rim glasses the metal part on both ears are turning green do you have replacements?

A: Dear Reetha, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Sandi Time: 2020-10-09 13:00

Q: I just found out that I need to wear prescription glasses. I had my eyes examined and know my prescription but I have to have bifocals/specialty lenses. Do you make bifocals/specialty lenses?! I have insurance, do you even take insurance? Thank you!

A: Dear Sandi, We have bifocal lenses. We don\'t take insurance

karrisa whittlesey Time: 2020-10-09 08:39

Q: My mystery glasses weren't delivered. They were sent back before they got to me and I was not refunded. This was September 29. I have bought several pairs through you and would like to continue being a customer. I would just like my glasses delivered.

A: Dear karrisa whittlesey, Please don\'t worry, we will help you. The tracking shows that Return to Sender Processed. Would you please tell us your correct address info in detail ? We will resend the order to you.

Micah Time: 2020-10-09 06:35

Q: Hi, will the Marjorie frames be available in clear any time soon or has it been discontinued? I saw a review for the clear option, but there are only orange and green options. Thanks!

A: Dear Micah, We are sorry to tell you that it is discontinued in color clear. We only have it in green and orange.

RoxanneCloutier Time: 2020-10-08 18:39

Q: 820091817111692020, cant see when they will do delivery. Riopelcloutier@hotmail.com

A: Dear Roxanne Cloutier, the tracking number is CNDFY82009181711169. You can check the shipping status at https://ecommerceportal.dhl.com/track/

AngelaRivers Time: 2020-10-08 11:40

Q: I asked for a refund for one of my glasses and i dont see it but was told there would be one. where is it at

A: Dear Angela Rivers, Please don\'t worry, we will help you. Which pair do you want to return ? Would you please tell us the order number and reason ?

ElisabethLimoges Time: 2020-10-08 11:29

Q: Hi, I placed my order and I recevied a sms asking me to log in to confirm my informations. I don't want to. What do I do? Will my order be placed still or not? Please, help me. Someone who doesn't trust links from unknown phone number sms.

A: Dear Elisabeth Limoges, We have shipped your order. The tracking number is CNDFY22010071421008. You can check the shipping status at https://ecommerceportal.dhl.com/track/

BonnieDales Time: 2020-10-07 22:35

Q: Why cant I get any of the codes to work? I have tried the 50percent.off one and the save 90. Neither if them would work

A: Dear Bonnie Dales, Please don\'t choose discontinued frame. All coupon codes can\'t be used to discontinued glasses.

KimberlyCamorlinga Time: 2020-10-07 14:11

Q: Just placed an order and hopefully I inputted everything right. I uploaded my rx prescription photo, but I didn't not see it in the receipt. If by chance I put in the details wrong they will still double check the rx prescription right?

A: Dear Kimberly Camorlinga, everything is correct, please don\'t worry.

VickiJohnson Time: 2020-10-06 20:22

Q: Thank you. Should I return the 2 non-prescription ones to you using the address on the package?

A: Dear Vicki Johnson, We have your address. You can keep them.

DestinyCastillo Time: 2020-10-06 13:09

Q: Ok so I love so many of your glasses and am really tempted so buy all the ones on my wishlist lol. The problem is if my prescription changes later, I won't be able to wear them. So my question is, if this happens, is it possible to order new lenses for my frames? I just need to know so I can set up a plan for myself that won't break the bank lol

A: Dear Destiny Castillo, We are sorry to tell you that we don\'t sell lenses separately.

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