Buy Prescription Glasses Online at Affordable Prices

MattPerrine Time: 2020-10-06 06:18

Q: Hello ? after completing payment, it never asked for my address. Do you have that information based on my wife’s information? Please let me know so I can get my glasses as quickly as possible. Thank you PS my order number was 22010060614452

A: Dear Matt Perrine, The address in your order is 2555 Acacia St, New Orleans, LA, 70122. Is it correct ?

VickiJohnson Time: 2020-10-06 03:28

Q: I need reading glasses.

A: Dear Vicki Johnson, OK. We will make the reading glasses for you.(Art.No 9721 and 18908)

Olivia Time: 2020-10-05 15:53

Q: Can I buy blue light lenses with no prescription?

A: Dear Olivia, Yes. You can choose 0.00 as your prescription.

VickiJohnson Time: 2020-10-05 01:44

Q: No, I wanted single vision on both of them.

A: Dear Vicki Johnson, Do you want single vision distance or reading glasses ?

GlorieJaramillo Time: 2020-10-04 20:17

Q: May I purchase only the clip on and not the glasses? I lost my clip on. Thank You. B

A: Dear Glorie Jaramillo, We don\'t sell clip-on. We are so sorry.

Deborah Time: 2020-10-04 13:18

Q: What is PD ?

A: Dear Deborah, The PD is very important to your vision. We need to make the lenses according to your PD. If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

LynneDownes Time: 2020-10-04 13:06

Q: I want to order prescription lens sun glasses suitable for driving so anti glare Very satisfied with my glasses from you.

A: Dear Lynne Downes, We will help you. Would you please describe the problem in detail ?

Connie Time: 2020-10-04 03:37

Q: Could I just order reader's, I do not have a prescription?

A: Dear Connie, yes, you can choose single vision reading glasses.

JessicaMason Time: 2020-10-03 16:19

Q: Hi I see an ad on Facebook with a green version of style 6520 (they are perfect!) But when I click the link there is only a pink option. Is the green just out of stock or has it been retired? Thanks!

A: Dear Jessica Mason, The green frame is discontinued. We only have it in pink. We are so sorry.

DariaChilton Time: 2020-10-03 08:48

Q: My Louise frames have broken for the 3rd time, I have not had the 3rd pair for long, I was wondering were they under some kind of warranty I see you all say 30 days guarantee on the frames, this frame isn't lasting at all for me. If they are under a warranty I would like another pair, thanks.

A: Dear Daria Chilton, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

VickiJohnson Time: 2020-10-03 07:19

Q: I received my order #2200915060955. Art.No 9721 and 18908 do not have a prescription in them. I thought that I typed the +2.50 in the comments because I didn’t see where to add it on the form. I also didn’t notice the error on the review order email. I’m sorry but I need to return them for the prescription. How do I do this & how much will it cost? Thank you

A: Dear Vicki Johnson, please don\'t worry, we will help you. Do you mean that you want 9721 and 18908 to be bifocal glasses ?

MarciaFarrell Time: 2020-10-03 06:16

Q: I ordered classes and paid for express mail and haven’t received my glasses as of yet. My order still says processing.

A: Dear Marcia Farrell, please don\'t worry. We will ship your order on Tuesday and we will email you a tracking number.

BonnieDales Time: 2020-10-02 13:51

Q: Is there a no line bi focal available or just the line

A: Dear Bonnie Dales, do you want progressive glasses ?

jennifermaxwell Time: 2020-10-02 07:06

Q: I ordered readers (bifocals) with one of my glasses but the readers go up to high and I can't see with the distance lens area. Is there a way to get the same glasses but the reader only 1/4 of the way up the lens?

A: Dear jennifer, Please don\'t worry, we will help you. Would you please tell us your order number ?

Jazzmin Time: 2020-10-02 04:20

Q: Q:Do you guys repair Glasses that I have purchase from you? The lenses popped out, and when I attempted to put it back in the glasses split.

A: Dear Jazzmin, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Candi trotter Time: 2020-09-30 21:07

Q: Yeah I ordered a pair of glasses I've been waiting I know they're in checking now I'm about to move in a week do you know how long it'll be before I receive them??

A: Dear Candi trotter, We have shipped your order. The tracking number is 1Z4W10R50446454891. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z4W10R50446454891&requester=WT/trackdetails

Bridget Time: 2020-09-30 13:09

Q: Hello! I have sent an email 4 days ago and have not received a response. I just received two pairs of prescription glasses and unfortunately they hurt my eyes and the prescription seems to not be correct. My vision is worse with them on and the center of the lenses feel like they make me cross-eyed.Order # 82009151546483 1. Age - 32 years old 2. PD value - 62 3. Prescription - OD PL SPH OS PL -0.75 055 Thank you for your help! :) -Bridget Thresher Bridgetladd@gmail.com

A: Dear Bridget Thresher, We are so sorry for this. Please don\'t worry, we will help you. Do you have problem with both pair of glasses. Is this a new prescription ?

KaitlynBomar Time: 2020-09-30 10:17

Q: I made a request for one pair of glasses to be remade in the order 82009081309076. I need to also return two more because I didn't like the fit. But When I go to try to return, it doesn't show any order with the ability to do so. I'm trying to purchase a few more but I need to return two before I can do that.

A: Dear Kaitlyn Bomar, We are so sorry for this. We can remake this pair of glasses for you. Would you please tell us if you can accept this ?

HEATHERCURREY Time: 2020-09-30 09:58

Q: Having an issue with wherelight.com and PayPal payment goin thru

A: Dear HEATHER CURREY, please don\'t worry, we will help you. Would you please describe the problem in detail ?

LanaWilliams Time: 2020-09-30 08:52

Q: Why can’t I find my current order number 82009221052475 Bella purple and Bella other ?

A: Dear Lana Williams, We have shipped your order. The tracking number is 9400116902368877807457. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877807457

MyasiaFlorant Time: 2020-09-29 12:56

Q: Can I use two discount codes for one order?

A: Dear Myasia Florant, You can only use one code for one order. Thank you.

Katarzyna Mroz-Spasik Time: 2020-09-29 10:12

Q: Hi I bought few pair of glasses from you and very happy with them untli the last one order. The frame is perfect but lenses moving around, very badly fitted. I'm afraid werying it as the glass can go out in any moment. I hope you could help with it. Another pairs (I bought 8 all together for me and my daughter) are perfect. Thank you in advance Katarzyna

A: Dear Katarzyna Mroz-Spasik, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

KatieHill Time: 2020-09-29 08:41

Q: When trying to select lenses it keeps asking me to select the ADD value but my ADD value is 0.00 I'm not sure what I'm doing wrong.

A: Dear Katie Hill, if you don\'t have ADD value. Please choose single vision lenses.

Cheryl Time: 2020-09-29 08:26

Q: Hello,I'm sorry?? I took my script picture,now I don't know how to send it,I have No computer,I can text or email??

A: Dear Cheryl, Yes. Please take a photo of your prescription and email it to us. Thank you.

MelindaStone Time: 2020-09-29 08:24

Q: What if my pd isn’t right

A: Dear Melinda Stone, The PD is very important to your vision. We need to make the lenses according to your PD. If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Linda Maida Time: 2020-09-28 19:57

Q: Bogo5 nor fall gives me the buy one get one price

A: Dear Linda Maida, please don\'t choose discounted glasses. All coupon codes could not be applied to discounted glasses and accessories.

IxchelPrieto Time: 2020-09-27 17:56

Q: I’m trying to get the right fit for me. Can you assist

A: Dear Ixchel Prieto, Which frame do you want ? We will help you. Would you please describe your problem in detail ?

BonnieDales Time: 2020-09-27 13:43

Q: I am trying to order.another paid but it doesn't seem to have saved my prescription. You have it on file fir my last order. What do I do

A: Dear Bonnie Dales, Do you need us to send you the picture of your prescription ?

ElizabethPatterson Time: 2020-09-27 08:35

Q: I had to cancel an order and then re-order with a credit card reserved for medical expenses. I see the original order charged to my credit card, when can I expect to see the credit? I see the original order has been deleted from my WhereLight account.

A: Dear Elizabeth Patterson, please don\'t worry, we will cancel your order #2200926210847 and refund you.

AmberMixson Time: 2020-09-26 17:31

Q: Hello, How do measure the appropriate frame size for your face? Thank you, Amber Mixson

A: Dear Amber Mixson, you can check the measurements of each frame on our website.

Consulting Servive Center

30-day Return & Exchange Not Satisfied? No Worry!No Hassle!

Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee