Buy Prescription Glasses Online at Affordable Prices

Leonor Contreras Time: 2021-05-22 12:23

Q: Do u have any plastic nice butterfly ????on temple on frames size 53?

A: Dear Leonor Contreras, Sorry , we don\'t .

DanaSmith Time: 2021-05-22 08:25

Q: I am trying to order 3 pr of glasses for my daughter because she always loses them & it won’t let me check out. Yes they are on the sale list but I don’t want expensive ones. I have ordered two pr of the cheap ones before with no problem. It’s really frustrating!!

A: Dear Dana Smith, Please don\'t choose discounted glasses. All coupon codes could not be applied to discounted glasses and accessories.

DonnaMcNeill Time: 2021-05-21 21:57

Q: On May 12, it said my order was in the United States. When I went to check the tracking order, it says there is no such number. Today is May 22. I ordered on 5/5. It’s been 17 days. I WANT MY GLASSES OR A REFUND. if I don’t have my glasses by the end of May, your company will be reported to customs. I have tried several times to be nice about this. Now I’m very upset. I need these glasses for June 5.

A: Dear Donna McNeill, The tracking shows that your order was delivered. Do you receive it ?

TINAMEREKO Time: 2021-05-21 13:48

Q: Do you except insurance and do you do bifocal lenses

A: Dear TINA MEREKO, We don\'t take insurance. We have bifocal lenses.

Christina Prada Time: 2021-05-21 10:17

Q: Hi I love the frames I have ordered but I have had a disaster because the lenses are not the usual high index thinnest I am used to and despite following your PD instructions it must be incorrect as I can not wear any of the glasses they are not in focus. Devastated as I ordered 3 pairs. Can I return? I’m now very anxious about ordering online. Kind regards, Chris

A: Dear Christina Prada, We are so sorry to hear this, please don\'t worry, we will help you. What lens index did you use before ? Ultra High Index 1.74 ? Would you please take a photo of your original prescription and send it to us ?

DeniseSmith Time: 2021-05-21 05:56

Q: I ordered a pair of glasses on 5/12/21. I haven't gotten a response about my shipping or where my glasses are. I did read this section of the website before I ordered and saw that pretty much everybody is saying the same thing I'm saying now and I had a feeling that I shouldn't order glasses but I paid $78 for a pair of glasses that I have no idea where they are.

A: Dear Denise Smith, The tracking number is 9400116902368877556409. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877556409

HectorRosario Time: 2021-05-20 06:29

Q: Hi my name is Aida Melendez I had order some eyeglasses for my husband Hector and having recived it is was order about April 29 2021 I was checking on the wherelight page and is nothing on the order list or any were the item is Bruno #82104291959365 and I had paid $ 73.85 please check on that and let me now ASP. Thank and have a goog day. Here is my shortstuff059@yahoo.com or hectorrosariodiaz@gmail.com.

A: Dear Aida Melendez, The tracking number is 9400116902368877552753. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877552753 Please do not use multiple email address . Thanks for your understanding.

AidaMelendez Time: 2021-05-20 05:00

Q: HELLO My name is Aida Melendez Ihad order Bruno item #82104291959365 paid with Paypal $ 73.85 and having recived nothing and look on the wherelight.com page and is nothing . can you please help me thanks have a good

A: Dear Aida Melendez, The tracking number is 9400116902368877552753. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877552753

AnnaBonner Time: 2021-05-20 03:01

Q: Hi, I didn't receive my tracking information.

A: Dear Anna Bonner, The tracking number is 1Z00F5V50460481863, You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50460481863&requester=WT/trackdetails

DeborahNorman Time: 2021-05-19 18:33

Q: hello I do not understand why every progressive frame I pick says my p.d. is too small. it makes not sense since this the usual frame size I order. please explain why I am having such a problem. these frames I want are same size as previously ordered. thank you Deborah norman

A: Dear Deborah Norman, Would you please tell us your PD ? Which frame do you want ?

kristina and gabrieltsioutsiopoulos Time: 2021-05-19 14:52

Q: Hi I have ordered many glasses from you. I have been highly satisfied. My last order the Holly glasses were not correct for my vision. They made me feel dizzy. I don’t know if it is the frame size or what. Can you get back to me

A: Dear Kristina Tsioutsioupoulos, We are so sorry to hear this, please don\'t worry, we will help you. We can remake the glasses for you. Would you please tell us if you can accept this ?

DawnS Time: 2021-05-19 14:38

Q: I emailed and sent you 2 messages on here 4 days ago! Why no response to any of my inquires??

A: Dear DawnS, We didn\'t receive your email. We are so sorry for this. We will help you. Would you please tell us your problem in detail ?

LeahMeredith Time: 2021-05-19 07:16

Q: I canceled my order right after I made it and I was still charged. I want my card credited back.

A: Dear Leah Meredith, Ok. We will cancel your order and refund you.

Steph Time: 2021-05-18 17:57

Q: Hi there. I can’t select my pupillary distance of 57 on the glasses I want. Why?

A: Dear Steph, If you can select your PD, the frame is too big, it can\'t fit your PD. Please choose smaller frame.

Jessica Pierce Time: 2021-05-18 15:54

Q: How do I order non-prescription sunglasses? I want the Adara frame with non-polarized, non-prescription sunglasses.

A: Dear Jessica Pierce, Please choose 0.00 as your prescription.

MarcellaOhton Time: 2021-05-18 11:18

Q: My order hasn’t arrived and was originally due to arrive on the 14th. No tracking has been updated

A: Dear MarcellaOhton, the tracking shows that 2021-05-16 00:00 In Transit to Next Facility -> Your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility.You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877586130

IanGrimsdick Time: 2021-05-18 10:07

Q: Hi There! The tracking number provided for my order on Apr 30 is not showing up as valid, can we double check to see if the correct one was given? Thanks!

A: Dear Ian Grimsdick, The tracking has been updated. The tracking number is CNDFY82104300022026, https://ecommerceportal.dhl.com/track/

MelaniaCruz Time: 2021-05-18 08:16

Q: Hello I would like to know when my order will shipped my order number is 82105101032023 thank you

A: Dear Melania Cruz, We will ship your order in this weel. We will email you the tracking number. Please don\'t worry.

MargeeWilson Time: 2021-05-18 08:02

Q: I was excited to receive my glasses and they look great! I got progressive lenses and they do not match up with my eyes. Can I get them redone or a refund?

A: Dear Margee Wilson, We are so sorry to hear this. Please don\'t worry, we will help you. In order to find the cause, would you please describe the feeling in detail when you are wearing the glasses ?

ChelseaHoup Time: 2021-05-18 05:20

Q: Hi I'm trying to get tracking on my order. Please advise when or where my order is.

A: Dear Chelsea Houp, The tracking shows that PONTIAC MI DISTRIBUTION CENTER, Arrived at USPS Regional Origin Facility -> Your item arrived at our PONTIAC MI DISTRIBUTION CENTER origin facility on May 18, 2021 at 9:00 am. The item is currently in transit to the destination. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400128206335404191675

AnnaBonner Time: 2021-05-17 11:46

Q: Hi I placed my order on 29/04/21. When will they be shipped?

A: Dear Anna Bonner, We will ship your order today and we will email you a tracking number tomorrow. Please don\'t worry.

Tamara Time: 2021-05-17 08:25

Q: I am looking for a particular pair of glasses . I have a picture of them and I was told they were from here. Can I send a picture of them to purchase?

A: Dear Tamara, Please send the picture to us.

MelissaKing Time: 2021-05-17 05:08

Q: Hi, a pair of glasses I purchased just broke when I was cleaning them. The lens are fine, but part of the frame has broken. What should I do?

A: Dear Melissa King, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

ColinLong Time: 2021-05-16 08:26

Q: I was going to use the buy one get one free discount code, but now there is nowhere to put the coupon code in.

A: Dear Colin Long, Please don\'t choose discounted glasses. All coupon codes could not be applied to discounted glasses and accessories.

GFFF Time: 2021-05-16 05:25

Q: I visited. This site Many months ago However I. Needed. The. Items. They. WERE. GIFTS And The. SHIPPING.Time. Was Not To Good BECAUSE

A: Dear GFFF, We will help you. What can we do for you ?

NikkiHarris Time: 2021-05-14 05:02

Q: I got an email that my order was shipped but the tracking hasn’t updated. It still shows usps waiting for item and it’s been like that for 2 days. Just wondering if my order was sent out?

A: Dear Nikki Harris, We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

Rachel Time: 2021-05-13 20:03

Q: Hi I’m check on my order. I haven’t received an email. My order number is 82105081603095. I ordered them almost a week ago.

A: Dear Rachel, We have shipped your order. The tracking number is 9400116902368877552142. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877552142

JoanneSnapp Time: 2021-05-13 19:03

Q: Hello my order#9400116902368877581302 was returned to you again because of an issue with the address. Please send them to: PO Box 391792 3375 Centerville Hwy Snellville GA 30039. This should rectify the problem. Thank you

A: Dear Joanne Snapp, We will resend the package to you when we receive it. Please don\'t worry.

Gabrielle Stepter Time: 2021-05-13 08:45

Q: Hello, I would like to know the status of my order?

A: Dear Gabrielle Stepter, We have shipped your order. The tracking number is 9400128206335404442050. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400128206335404442050

PatriceRobrinzine Time: 2021-05-13 04:27

Q: Where can I find the conditions of your coupon codes. I had 4 pairs in my cart and tried to use code MOM and it keeps saying you need to add one more pair. Please advise

A: Dear Patrice Robrinzine, Please don\'t choose discounted glasses. All coupon codes could not be applied to discounted glasses and accessories.

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