Buy Prescription Glasses Online at Affordable Prices

Paige Gillis Time: 2025-10-14 12:59

Q: It has been a month since I ordered my glasses and I still have not received them. I paid for the advanced shipping even . Order: 80925140655451 . Going without glasses for a month is a little bit hard to say the least

A: Dear Paige Gillis, We are sorry to tell you that the Canadian Union of Postal Workers (CUPW) has started a national strike again. Canada Post’s operations will be shut down for the duration of a national strike. So your order might be delayed. https://www.canadapost-postescanada.ca/track-reperage/en#/details/7321315455429849

Patricia Neff Time: 2025-10-14 08:30

Q: My order was shipped to my old address again & I have not received my order. 1802 4th st Moline,IL is my old address . My shipping address is 514 16th ave Moline, IL 61265. Patricia Neff 309 428 0004

A: Dear Trish O\'Lish, Sorry, do you double check the address you save in your Paypal ? About order#80925260751439, we are sorry to tell you that you filled old address in this order. So this order is delivered in your old address.

Patricia Neff Time: 2025-10-14 08:24

Q: They shipped my order to my old address 1802 4th st Moline,IL 61265 once again. Why does this keep happening ? Please ship to 514 16th ave Moline,IL 61265. I HAVE NOT RECEIVED MY ORDER !!!!

A: Dear Trish O\'Lish, Sorry, do you double check the address you save in your Paypal ? About order#80925260751439, we are sorry to tell you that you filled old address in this order. So this order is delivered in your old address.

moralesdn329 Time: 2025-10-14 08:18

Q: I don't have pay pal is there another method I can make this payment.

A: Dear DIANE MORALES, We would like to tell you that you can copy this link https://pay.airwallex.com/hkhc1on6mq85 and pay it. Please take a screenshot after you pay it and send it to us. Thank you.

Sonja Strickland Time: 2025-10-14 07:39

Q: I have been constantly emailing your company about the wrong glasses placed on my invoice in order #20925220806312. As I have stated before, I ordered the Martha (35020) in the colors Black and Multi, which was already mailed out before I requested a replacement. On the invoice stated above, the pair called Leann (1048) were the replacement pair I requested from order #20725160740592. I will continue to check my order and contact your company until this issue is resolve

A: Dear Sonja Strickland, Sorry, you said that you wanted us to remake Leann, do you mean you don\'t want Leann ?

Felicia Brown Time: 2025-10-14 05:43

Q: Order# 21025021318531 is still waiting on a label to be shipped since October 8, 2025. Why is the package not been picked up in 6 days?

A: Dear Felicia Brown, We are sorry to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

Diane Morales Time: 2025-10-14 04:17

Q: Good Morning please note that my address has been updated there was a typo and I have corrected it. 11711 SW 1st Street Coral Springs Fl 33071

A: Dear DIANE MORALES, We would like to tell you that you can copy this link https://pay.airwallex.com/hkhc1on6mq85 and pay it. Please take a screenshot after you pay it and send it to us. Thank you.

Diane Morales Time: 2025-10-14 04:13

Q: Good Morning I have updated my address there has been a typo the correct address is 11711 SW 1st Street Coral Springs Florida 33071 please notate and update I don't want my glasses getting lost.

A: Dear DIANE MORALES, We would like to tell you that you can copy this link https://pay.airwallex.com/hkhc1on6mq85 and pay it. Please take a screenshot after you pay it and send it to us. Thank you.

Diane Morales Time: 2025-10-14 04:08

Q: Good Morning I have verified my email address and it is correct, I received an email about it. I also updated my personal information. Can you give me an idea when I might be receiving my order. If there is anything else you need from me please let me know.

A: Dear DIANE MORALES, We would like to tell you that you can copy this link https://pay.airwallex.com/hkhc1on6mq85 and pay it. Please take a screenshot after you pay it and send it to us. Thank you.

Michele McCoy Time: 2025-10-14 00:30

Q: I received my glasses two weeks ago and just woke up with the bottom of one side broken. Just cracked apart. I am certainly not your god, although some refer to me as a goddess. In the real world, I am more familiar as a union leader and community activist. I would appreciate direct communication from a human representative as soon as you can stop your ministrations of worshipping me. In non goddess terms, I want a replacement, asshole.

A: Dear Michele McCoy, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Jenine Abarbanel Time: 2025-10-13 20:55

Q: https://wherelight.com/goodsinfo?gid=1903&color=brown. Please, can you restock these frames??? They are still my favourite pair of glasses, I've never seen another pair even remotely as good. Please please please, any color combination, I don't care. I just love these frames. If there's an equivalent, please point me at them, because I can't find anything as good.

A: Dear Jenine Abarbanel, We are sorry to tell you that this frame is discontinued. It will not come back in stock.

Beverly Lewis Time: 2025-10-13 19:00

Q: I recently sent an email and pictures of my glasses (Antonetta) where the right arm just suddenly detached from the frame. I really like these glasses, and I am hoping you can either fix or replace them. Please check my account and let me know if you received my pictures and request along with your plan of action. Thank you. Email send on 10/11/25.

A: Dear Beverly Lewis, We are sorry for this, concerning your case, you can choose a new frame and we can make the eyeglasses for you for free. Would you please tell us whether you can accept it ? If you can accept it, please tell us the frame’s name and color.

Angela Augustin Time: 2025-10-13 17:09

Q: Hello, I just placed an order a few minutes ago and would like to update the size from a medium to small. Can you either cancel my current order so that I can resubmit the order for a size small or can you adjust the size on the current order from medium to small?

A: Dear Angela Augustin, We are sorry to tell you that we only have Odalys in medium size, do you want to change to other different frame ?

HEATHER DEDONA Time: 2025-10-13 14:27

Q: Hello, I have ordered several pairs of glasses from Wherelight but the last couple of orders have been problematic. I did get a $100 credit, which I had spent quite a bit more than that. My perscription is wrong in two of the last 4 glasses I ordered. When I try to wear them I get a headache. I have been recommending WHerelight to friends, but I am rethinking that now. I am not happy with this order.

A: Dear HEATHER DEDONA, We are sorry to hear that, would you please tell us which pairs have problem ?

Jae Spooner Time: 2025-10-13 09:30

Q: I ordered my WhereLight glasses on October 8, 2025. My order number is 21025081246335. When will they be shipped? When will they be delivered?

A: Dear Jae Spooner, About order#21025081246335, we\'ve shipped your order out and you can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541009800088 And shipping time is 7-14 business days. About order#80125131614129, we shipped this order out and would you please double check the address you filled below ? Is it correct ? 12 Lown Ct ,Poughkeeepsie,NY,12603,US.

Roxana Summers Time: 2025-10-13 07:43

Q: Transaction ID 5AK18135AW221894D

A: Dear Roxana Summers, The tracking information shows that your item was delivered in or at the mailbox at 10:48 am on October 11, 2025 in SMITHSBURG, MD 21783. Do you check your mailbox ? You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541008968246

Roxana Summers Time: 2025-10-13 07:43

Q: Transaction ID 5AK18135AW221894D

A: Dear Roxana Summers, The tracking information shows that your item was delivered in or at the mailbox at 10:48 am on October 11, 2025 in SMITHSBURG, MD 21783. Do you check your mailbox ? You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541008968246

Roxana Summers Time: 2025-10-13 07:43

Q: Transaction ID 5AK18135AW221894D

A: Dear Roxana Summers, The tracking information shows that your item was delivered in or at the mailbox at 10:48 am on October 11, 2025 in SMITHSBURG, MD 21783. Do you check your mailbox ? You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541008968246

Roxana Summers Time: 2025-10-13 07:43

Q: Transaction ID 5AK18135AW221894D

A: Dear Roxana Summers, The tracking information shows that your item was delivered in or at the mailbox at 10:48 am on October 11, 2025 in SMITHSBURG, MD 21783. Do you check your mailbox ? You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541008968246

Roxana Summers Time: 2025-10-13 07:38

Q: Please advise where my order is, it has been weeks and I havent heard nothing, except for taking the money out

A: Dear Roxana Summers, The tracking information shows that your item was delivered in or at the mailbox at 10:48 am on October 11, 2025 in SMITHSBURG, MD 21783. Do you check your mailbox ? You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541008968246

patti haskins Time: 2025-10-13 07:11

Q: I need to return the glasses I ordered. I checked the prescription against my original and it matches, however I can’t get used to them. Makes me dizzy. How do I return?

A: Dear Patti Haskins, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Sonja Strickland Time: 2025-10-13 06:10

Q: As I stated before, the wrong glasses are appearing on the invoice that was sent to me from order #20925220806312. I ordered the Martha (35020) in the color "Black" and "Multi". What is showing on the invoice is Leann(1048), which is the replacement pair I requested from order #20725160740592.

A: Dear Sonja Strickland, we emailed you the picture of correct glasses, would you please check the email we sent to you and reply us asap.

AMY FORTNER Time: 2025-10-12 17:09

Q: My glasses have not been shipped and I am continuing to be told they have been. UPS has not received my glasses and I paid for expedited shipping.

A: Dear AMY FORTNER, we would like to tell you that your package has arrived at Raleigh, NC, United States, you will receive it soon.

AMY FORTNER Time: 2025-10-12 16:51

Q: why hasn't ups gotten my package yet? I paid for expedited shipping and its been 12 days now.

A: Dear AMY FORTNER, we would like to tell you that your package has arrived at Raleigh, NC, United States, you will receive it soon.

Pauleriah Time: 2025-10-12 14:05

Q: Hello Im attempting to process a return/refund on my order number listed above Im unable to see out of the glasses. I have verified prescription is correct. I have other glasses with the same prescription and they are fine. I look forward to detail instructions on how process the return. Order #20925221750212 refund return request Thank you Pauleria Reynolds 305 968-8387

A: Dear Pauleria Reynolds, We are sorry to hear that,would you please tell us which pair has problems ?

roman.trevino33 Time: 2025-10-12 08:48

Q: My order has not updated it’s shipping status 80925251220088

A: Dear Roman Trevino, We would like to tell you that your item arrived at the hub at 4:42 am on October 13, 2025 in PHOENIX, AZ 85027. You will receive it soon.

Katherine Secleter Time: 2025-10-12 08:47

Q: I need my frames fixed I am so upset! These are the worst ones I have ever ordered. I don’t even see my frame color available to reorder again! Please contact me today!!

A: Dear Katherine Secleter, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

becmez03 Time: 2025-10-12 08:32

Q: I have a coupon code. Where do I apply it?

A: Dear customer, You can fill the code in your shopping bag before you pay money.

verusaka melton Time: 2025-10-11 12:26

Q: Hi, I just opened last package from Wherelight.com I only received 1 pair of glasses from order 80825171951039. I'm missing floral pair of glasses. The glasses were brought for my mom that lives in a different state. Please review and ship out the flora glasses or refund. I'll appreciate immediate response to my concern. Verusaka Melton 708-518-1266

A: Dear Melton Verusaka, We are so sorry to tell you that the frame #Quixotic TR902294 floral color in your order is discontinued. And we sent emails to you, but you don\'t reply us, so we shipped completed glasses out first. If you can receive this email, please contact with us asap. Please choose a different frame on our website. The price of the frame#Quixotic TR902294 floral color is $15.16, you can go to choose a frame which the price is around $20. We will not charge you the price difference. Then please tell us the frame name and color. We will change it for you.

MaryKaye Wells Time: 2025-10-10 21:14

Q: PAINTER frame doesn't have an option to try them on from my computer. In my phone, however I do find that option. But they look like white scratches from the football players playbook.They are very oversized. Can you help with this? O want to make sure they look ok

A: Dear MaryKaye, We are sorry to hear that, would you please take a video of it to show us the problem in details ?

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