Consulting Servive Center

A: Dear americangypsy76, We would like to tell you that we have returned points to your account.

A: Dear huantava, We are sorry to hear that,do you mean that you want to cancel the order#20926051823236 and order#20926051949112 ?

A: Dear huantava, We are sorry to hear that,do you mean that you want to cancel the order#20926051823236 and order#20926051949112 ?

A: Dear Reyna Benavides, We would like to tell you that we have shipped your order out. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1ZG841J50327418263&requester=WT/trackdetails

A: Dear Josee Goudreault, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

A: Dear Bridgette, We are sorry to hear that, would you please tell us which lens are incorrect ?

A: Dear Briana Ireland, We would like to tell you that we have emailed you the receipt.And the payment is USD65.08 .

A: Dear Kathleen Walters, We have checked your order and we are sorry to tell you that you chose normal tint in the order, not photochromic tint. We are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $65 coupon which is more than the half cost of this order. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: This coupon cannot be combined with other promo codes in a single order, and it cannot be applied toward shipping fees.

A: Dear Kathleen Walters, We have checked your order and we are sorry to tell you that you chose normal tint in the order, not photochromic tint. We are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $65 coupon which is more than the half cost of this order. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: This coupon cannot be combined with other promo codes in a single order, and it cannot be applied toward shipping fees.

A: Dear heatherwedge81, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

A: Dear anthony whittle, Would you please tell us which pair you want to try on ?

A: Dear Kareen Killingsworth , Concerning your case, we can send you an eyeglasses Repair Kit | Glasses Nose Pads & Screws Assortment Set You can change the nose pad by yourself. Would you please tell us whether you can accept it ?

A: Dear Dameron Amanda, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

A: Dear Gary Cash, We are sorry to hear that, please don’t worry. Would you please tell us which pair has problems ?

A: Dear Andi Shotwell, We are sorry to tell you that the frame#dominic blue is out of stock temporarily, so your order is delayed,we will rush order for you when it comes back.

A: Dear Ramirez Bethany, We would like to tell you that we have corrected it for you

A: Dear Jericah Shaver, We are sorry to hear that,would you please tell us which pair you want to return and the reason why you want to return?

A: Dear Amber Vadovic, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

A: Dear Deanne Wroblewski, We would like to tell you that you can use your account to order your husband\'s eyeglasses directly.

A: Dear Deanne Wroblewski, We would like to tell you that you can use your account to order your husband\'s eyeglasses directly.

A: Dear Chelsea Korka, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490374004306364670

A: Dear NaTASHA MCCLAIN, We would like to tell you that we have returned points to your account.

A: Dear Adenike Oyebamiji, We would like to tell you that your package has DEPARTED FROM FACILITY. You will receive it soon.

A: Dear Michael Lambert Jr, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

A: Dear Rebecca B Jackson, Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

A: Dear Erin, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

A: Dear Daystina Ford, We would like to tell you that we have corrected it for you. And do you want us to change the address of order#80926041723301 ?

A: Dear Ty Stover, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

A: Dear Becky Mcclure, We would like to tell you that we will ship your order out tomorrow.

A: Dear Crystal, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?