Consulting Servive Center

A: dear customer, we shipped out your order on the 1st SEPT,and we have checked for you ,your order was on the way to the london,may be the information do not update,you can track from www.17track.net

A: 2017-09-10 10:01 AUBURN, ME 04210, Arrived at USPS Facility, Your item arrived at our USPS facility in AUBURN, ME 04210 on September 10, 2017 at 10:01 am. The item is currently in transit to the destination

A: https://www.wherelight.com/wl/GetInfo-405.html you can visit here .

A: 2017-09-06 15:09 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: www.wherelight.com you can visit our website and choose lens,different lens with different prices.

A: dear customer,we have checked for you,you ordered but you have cancelled

A: dear customer, we have shipped out your order on the 7th SEPT,maybe the information was not update,you can track from www.17track.net

A: dear customer, we will check for you ,we will contract the usps straff to solve your problems

A: 2017-09-06 15:14 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece. 2017-09-06 15:14 CHINA, NANJING EMS, Processed Through Facility 2017-09-05 12:36 CHINA, Acceptance you can track from www.17track.net

A: 2017-09-10 00:56 ISC LOS ANGELES CA (USPS), Processed Through Facility, Your item has been processed through our facility in ISC LOS ANGELES CA (USPS) at 12:56 am on September 10, 2017.

A: dear customer,we have checked for you ,i think you have received your order. 2017-09-08 19:10 US, SANDPOINT, Delivered 2017-09-08 11:19 US, Sandpoint, Out For Delivery Today 2017-09-08 05:50 US, Sandpoint, Destination Scan 2017-09-07 07:25 US, Spokane, Arrival Scan 2017-09-07 06:38 US, Seattle, Departure Scan 2017-09-07 05:32 US, Seattle, Arrival Scan 2017-09-07 03:07 US, Ontario, Departure Scan 2017-09-07 00:37 US, Ontario, Import Scan 2017-09-07 00:21 CN, Shanghai, Departure Scan 2017-09-07 00:06 CN, Shanghai, Severe weather conditions have delayed delivery. 2017-09-06 23:05 US, Ontario, Arrival Scan 2017-09-06 22:29 US, Ontario, Arrival Scan 2017-09-06 16:58 US, Anchorage, Departure Scan 2017-09-06 16:04 US, Anchorage, Arrival Scan 2017-09-06 23:17 CN, Shanghai, Departure Scan 2017-09-06 02:43 CN, Shanghai, Export Scan 2017-09-05 22:06 CN, Shanghai, Arrival Scan 2017-09-05 21:06 CN, Dan Yang, Departure Scan 2017-09-05 18:25 CN, Dan Yang, Origin Scan 2017-09-05 17:19 CN, Dan Yang, Pickup Scan 2017-09-05 05:45 CN, Order Processed: Ready for UPS

A: ok, we will be changed for you.

A: dear customer,we have checked for you,you ordered but you have cancelled

A: Dear customer, We have to tell you that we sent you several emails to you to check if you have prism, but all the emails are returned and we also called you, but nobody answered it, please double check your Rx and email us if you have prism.

A: 2017-09-06 15:04 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece. 2017-09-06 15:04 CHINA, NANJING EMS, Processed Through Facility 2017-09-05 12:27 CHINA, Acceptance

A: dear customer , we have checked your order , we can give you coupon and you can order another pair ,can you accept it?

A: dear customer , you can track from www.17track.net 2017-09-07 11:18 CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER, Departed USPS Regional Facility, Your item departed our USPS facility in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER on September 7, 2017 at 11:18 am. The item is currently in transit to the destination.

A: dear customer ,https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&GENDERS=1&frame_shapes=6 you can visit the website and choose glasses you like .

A: dear customer, don\'t worry, your order has been paid successfully.

A: dear customer, we checked and found that your package status was CHATHAM PDO, ON DELIVERY , I think you will receive it soon.

A: dear customer ,you can search from www.ups.com

A: Dear customer, we checked for you, your glasses with progressive lenses/ADD, it’s need to be designed and has been completed, we’ll send it to you soon, thank you for your understanding. Best wishes

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

A: dear customer, can you take a photo to us of your glasses,email address:service@wherelight.com

A: dear customer, what can i do for you?

A: dear customer, we have emailed you your coupon code.

A: dear customer, we shipped out your glasses on the 30th August , maybe the information was not update ,i think you will receice it soon.

A: 2017-09-04 09:51 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: dear,plz log in your account by your email or Facebook.

A: yes,we have.