Buy Prescription Glasses Online at Affordable Prices

JihonaBoney Time: 2019-10-05 05:47

Q: I just seen the email, Thankyou and Disregard the last text

A: Dear Jihona Boney, you are welcome.

JihonaBoney Time: 2019-10-05 05:44

Q: Hello, I having a very bad experience I wanted my glasses delivered to my PO Box but the company could not do that. So I received an email for a change of address, I replied to the email with a home address and it's been two days and I haven't received any response back and my package hasn't been shipped even though I paid for express shipping, HELP Please

A: Dear Jihona Boney， we would like to tell you that we have changed your address and sent the email to you. You can check your email.

lexibugg Time: 2019-10-04 16:41

Q: i'm wondering, i want the CARI SN: LM6618 but the highest diopter is -5.00 and i need -6.50. can we custom order this even if at an additional cost? i really love these glasses and i do know the lens will be thick

A: Dear Lexi Bugg, we are sorry to tell you that we can not do this for you because the shape of the frame is very special.

magdalenagarrido Time: 2019-10-04 14:11

Q: Hi! I’ve got a prescription but I don’t know how to put the data in the order. Please can you help me to choose the right one? Thank you very much

A: Dear Magdalena Garrido, Would you please take a photo of your original prescription which contains PD value and attach it in the email?

Jennifer Time: 2019-10-03 17:17

Q: I am trying to fill in my PD, however it won’t let me choose my number (58) as it’s all greyed out.... how can I order glasses if it won’t let me fill in my number?

A: Dear Jennifer, we are sorry to tell you that if you can not choose your PD, we suggest you to choose other smaller frame.

Paige Time: 2019-10-03 07:53

Q: Can I try on glasses before I buy them? If so, how do I do that? And do I pay to ship them back to you?

A: Dear Paige, we would like to tell you that you can use the function of the \"try on\". And we are sorry to tell you that we don\'t suggest you to return the glasses to us.

vesnamakaric Time: 2019-10-02 23:47

Q: Hello! I would very much like to by from your page but you don't deliver to my country. Why? ???????? Is there any chance that you will in near future? I adore your colourfull frames an I'm so sad that I can't have them.

A: Dear vesnamakaric, where are you located ?

Pamela Falconer Time: 2019-10-02 18:25

Q: I ordered classes and have not received them yet. How long will it take

A: Dear Pamela Falconer, we have shipped your order, the tracking number is 9400115902368877229627. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877229627

CherylMorriston Time: 2019-09-30 22:14

Q: Hello - Order #2190930221049 My paypal address is set to Livingston, California (default address) but my order here on the site says San Francisco, California. Please update to: Cheryl Morriston 1046 Olds Ave Livingston, CA 95334 (important, I'm not at my home) Thank you!

A: Dear Cheryl Morriston, we have changed it, please don\'t worry about it.

KellyFellin Time: 2019-09-28 07:59

Q: I’ve ordered a few pairs of glasses and I feel like my prescription is a tad off and i had a hard time understanding some of the lingo when filling out the form for prescription, can I email you a copy of my script and you Guys make sure it’s inputed correctly ?

A: Dear Kelly Fellin, you upload your prescription in your order and we checked it, your prescription is correct, please don\'t worry.

Saf Time: 2019-09-28 05:04

Q: Order 2190926112052 I forgot to add Anti-Glare to both glasses is it possible to still add it and pay for it?

A: Dear Saf, we will add it for you and we will not charge you. Please don\'t worry.

GaberialBrasher Time: 2019-09-26 01:00

Q: What does premium coating consist of under list of options for glasses?

A: Dear Gaberial Brasher, we would like to tell you that premium coating for glasses consists of the functions of Anti-Scratch, Glare,waterproof and oilophobic.

Natasha Time: 2019-09-25 09:50

Q: Hi do you not do single vision lenses for your oliver glasses

A: Dear Natasha, we are sorry to tell you that this frame can not do the single vision lenses since the shape of the frame is very special.

Imani Time: 2019-09-24 15:34

Q: GOOD EVENING! I am absolutely IN LOVE with my glasses however when I received them I noticed “scuff marks” on the frame of them. I’m curious on the return policy since my glasses were delivered just a couple days ago. I took pictures but am unable to paste to this message. The design was 97565 in red. Thank you for your time and considerations. Respectively, Imani

A: Dear Imani, we are sorry to hear that, please don\'t worry. We will try our best to help you. In order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

JazminScott Time: 2019-09-24 12:27

Q: Order# 2190917095330 Hi, when is this order expected to ship? For the past week the tracking has been saying label created. Thanks!

A: Dear Jazmin Scott,we would like to tell you that we have shipped your order out.We would like to tell you that your package is sending to the next destination. When it arrives at the next destination, the local post office will update the tracking information.

ChristieThompson Time: 2019-09-24 10:54

Q: I'm trying to upload a prescription to order glasses and it keeps asking for pd. The prescription doesn't have a pd, so how can I order the glasses.

A: Dear Christie Thompson, if there is no PD in the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Tan Time: 2019-09-23 16:18

Q: What does “unreceipted” mean? It says both my glasses are finished & in “checking”?

A: Dear Tan, we would like to tell you that your order has been shipped out. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z70F1A40454411917&requester=WT/trackdetails

Cassandra Time: 2019-09-23 13:32

Q: hey again, Where can i find "photochromic lenses" on your site? I put that into the search bar and didn't come up with anything. Could you please point me in the right direction to find it?

A: Dear Cassandra, we would like to tell you that you can choose it in the tint. We have photochromic brown and photochromic grey.

MariaHaye Time: 2019-09-23 08:45

Q: Hello, my order has been completed since the 10th. When will the items ship?

A: Dear Maria Haye, we are so sorry for the delay.We would like to your order is to be finished, If everything goes well, we can ship your order out this week. If not, we will ship the finished glasses to you first. When the other pair is finished, we will ship it to you.

MariaHaye Time: 2019-09-23 07:58

Q: Hello my order was completed the 10th and still has not shipped. Can I have an update please.

A: Dear Maria Haye, we are so sorry for the delay.We would like to your order is to be finished, If everything goes well, we can ship your order out this week. If not, we will ship the finished glasses to you first. When the other pair is finished, we will ship it to you.

CrystalBradley Time: 2019-09-22 16:35

Q: I am attempting to view the glasses that I picked as my favorites. Your website has divided up these favorite frames into 2 pages. When I click on the #2 or the >> that points to page 2, the website takes me back to the main page of all frames. I have tried this a couple of times. Can someone fix this error so that I can select the frames that I want to purchase? I hope this explanation makes sense.

A: Dear Crystal Bradley, we are sorry for the inconvenience brought to you. We will inform our technicians to fix it.

Gail Gardner Time: 2019-09-22 04:54

Q: I am interested in ordering the Ragan glasses. My last pair of glasses that I ordered (from another website), the measurements were: 49 - 18- 138. I need no line progressive and my PD is 31.5 on both eyes. Will these glasses work for me?

A: Dear Gail Gardner， we would like to tell you that we can process this frame with progressive lenses or Free Form lenses.

RoseNEFF Time: 2019-09-21 08:40

Q: STARRY........ MY PD IS 62 AND SHOULD FIT AND IT WILL NOT ACCEPT ......WHY

A: Dear Rose NEFF, We are sorry to tell you that if your sph is positive, the minimum PD of the frame which is marked on our website should be added 5. So you need to choose the minimum PD which is marked on our website is 57.Please choose other smaller frame. Thanks for your patience.

MolleeBagwell Time: 2019-09-20 10:47

Q: When will my order be shipped? It’s had a packing label printed since the 16th it’s the 20th and says it’s still not been shipped!

A: Dear Mollee Bagwell,we would like to tell you that we have shipped your order out and the tracking information shows that your item departed USPS GREENVILLE SC DISTRIBUTION CENTER destination facility on September 21, 2019 at 11:31 pm. The item is currently in transit to the destination.

SiegristBell Time: 2019-09-20 01:49

Q: Hi is there a fast way to filter by PD? Thanks Siggy

A: Dear Siegrist Bell, we are sorry to tell you that we don\'t have a fast way to filter by PD. If your PD is under 65, we suggest you to choose small size frame or middle size frame.

JENNIELOPEZ Time: 2019-09-20 00:52

Q: Order status?

A: Dear JENNIELOPEZ, We will ship your order on Monday.

WhitneyWalker Time: 2019-09-19 16:12

Q: How can I order frames with retainer lenses? I don't want prescription lenses but I don't want empty frames either.

A: Dear Whitney Walker, we would like to tell you that you can choose Frame Only, we will send you that frame with clear non-prescription lenses.

Cassandra Time: 2019-09-18 19:17

Q: Can you tell me what you mean by the lens tint? Like, is it permanently tinted at all times or just when your outside. And if not, do you sell transition lenses?

A: Dear Cassandra, lens tint is permanently tinted at all times. If you want transition lenses, you can choose photochromic lens on our website.

CindyNiceforo Time: 2019-09-18 12:27

Q: do i have a current order?

A: Dear Cindy Niceforo,Yes, your order is in processing now.

Becky Tobias Time: 2019-09-17 20:04

Q: I bought 3 pairs of prescription glasses and paid for Express shipping which according to your FAQ should take 7-15 days to reach the UK. It's now been 16 days and the status of my order is still in processing and hasn't been updated since Sept 11th. When i contacted you last week you said my glasses would be posted this week and I would receive them before the 21st of September as I'm going away and paid for express shipping to ensure they'd arrive in time. Please advise.

A: Dear Becky Tobias, We would like to tell you that we can ship your order tomorrow. Would you please tell us when you will leave ? We can ship the glasses to new address if there\'s not enough time.

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