Buy Prescription Glasses Online at Affordable Prices

BarbaraLingenfelter Time: 2021-03-24 01:23

Q: I am trying to order glasses & the app won't let me put in the pds. Please help!

A: Dear Barbara Lingenfelter. Which frame do you want ? Would you please tell us your PD ? We will help you.

LindaBaumann Time: 2021-03-23 15:08

Q: I just got my order and I love the frame. However, I ordered a line bifocal and this one is more round. I am unable to read or even walk in them as my depth perception is way off. Will you please help me?

A: Dear Linda Baumann, Please don\'t worry, we will help you. Do you mean that you received the no-line bifocal ? Would you please take a photo of the glasses and send it to us ?

RosadyArroyo Time: 2021-03-23 11:11

Q: The green polarized lens its with mirror finish?

A: Dear Rosady Arroyo, the green polarized lens doesn\'t have mirror finish.

Erica alarcon Time: 2021-03-23 01:21

Q: I haven’t received info on a return i was seeking.

A: Dear Erica alarcon, Please don\'t worry, we will help you. Why do you want to return the glasses ? Would you please describe the problem in detail ?

Carol Time: 2021-03-22 11:46

Q: Hi , can I use my Flexpay card to order online? I know I can use reimbursement but I want to use my card because I had to change banks.

A: Dear Carol, Sorry, we don\'t accept Flexpay card. Thanks for your understanding.

AngelicaSantos Time: 2021-03-21 18:54

Q: #Orden -22103211842020 I made a purchase and did not apply the discount code:BOGO3 ?// Why?/ Already paid full amount Thanks Angelica Santos santosangelica71@yahoo.com

A: Dear Angelica Santos, We would like to tell you that the glasses you ordered are all discounted glasses. Our website lists that All coupon codes could not be applied to discounted glasses and accessories. Thanks for your understanding.

Jennifer Time: 2021-03-21 17:39

Q: I am wondering if the single vision premium lenses have an anti reflective coating?

A: Dear Jennifer, Yes, the single vision premium lenses has an anti reflective coating

RussellDavey Time: 2021-03-21 17:30

Q: Hi. I'm trying to use the 2 for 1 code but when I choose the same glasses with a different tint it removes the other pair from my cart. Also, how mush is delivery to Australia?

A: Dear Russell Davey, Please don\'t choose same glasses. Please choose a different frame and leave a note to tell us that you need same frame. The shipping fee to Australia is $18.95.

PhyllisPhifer Time: 2021-03-20 14:27

Q: Does the Jemma eyeglass frame come in black?

A: Dear Phyllis Phifer, Sorry, we don\'t have them in black.

JennaScott Time: 2021-03-20 12:28

Q: Hello I need to submit a claim for my glasses to my benefits. To do this I need to enter a phone number and postal code for WhereLight. Can you please send me this information? Thank you!

A: Dear Jenna Scott, Do you have problems with the glasses ? Please don\'t worry, we will help you. Would you please describe the problem in detail ?

SamanthaFarb Time: 2021-03-20 11:26

Q: I just received my order (Dixie frames), and the lenses were tinted, but I thought I had ordered clear lenses-no prescription. I just wanted to make sure I had ordered it correctly. Thank you!

A: Dear Samantha Farb, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

AbbigailGarcia Time: 2021-03-20 08:21

Q: My pd is 29/ 29 what is the conversion for your glasses?

A: DearAbbigail Garcia, Please choose 58 as your PD. 29+29=58.

AndreaHicks Time: 2021-03-19 11:45

Q: Can you please bring back the Mikayla in blue again? They were the best glasses ever, so comfortable and I got compliments on them everyday!!

A: Dear Andrea Hicks, We are so sorry. It is discontinued.

Britt Time: 2021-03-19 06:14

Q: I received my order this morning and love my glasses. However, one pair are slightly crooked on my face. My sunglasses are perfect but my normal ones are not. When I put them upside down on a flat surface, one arm is completely off the surface which means that they have not been properly checked as the arms are clearly not level. How can I get this corrected? Thank you.

A: Dear Britt, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

LanieGandy Time: 2021-03-18 13:58

Q: Hello, I just placed my first ever order with you and it says that the order is unpaid and asking me to check my prescription and pay again...but the money already came out of my bank and I got a PayPal confirmation that it went through. I would just like to confirm that my payment went through please? My order number is 82103181349044 Thank you

A: Dear Lanie Gandy, Please don\'t worry, we have received your payment.

elainehenry Time: 2021-03-18 11:32

Q: My order is over $69. Why am I not receiving free postage to the United Kingdom??

A: Dear elaine henry, We are sorry to tell you that Free shipping on $69.00+ is only for United States/Canada area temporarily. Thanks for your understanding.

Clara Time: 2021-03-18 06:36

Q: Hello my name is clara about two weeks I bay 4 pairs of glasses but the glasses are regular I can’t reed with the glasses I baying single reading but the glasses you send me is regular I don’t want glasses regular I want my glasses for reading what can I do can you explain to me I am very disappointed with that

A: Dear Clara, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of your original prescription and send it to us ?

AnnieVernon-Cwik Time: 2021-03-17 19:19

Q: hi I have an order and a tracking number but the glasses haven’t made it to the post office I guess and I’m afraid that they got lost. tracking is 9400116902368877528628

A: Dear AnnieVernon-Cwik, We would like to tell you that we have shipped your order out. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

Claudia LoveMair Time: 2021-03-17 13:37

Q: Hello. You asked me what the problem is with the frame I need to return. Not only is it too small, it’s uncomfortable, like at the bridge of the nose. It’s heavier than the other pair I purchased. I don’t want a refund. I’d like a pair of glasses that work for me. I hope you can accommodate this request. I’m happy to return them to you. They’re in perfect condition.

A: Dear Claudia LoveMair, Which pair of glasses has problem ? We will help you.

LeahGriffin Time: 2021-03-17 08:38

Q: Can check my order to make sure I’m ordering it correctly before I place the order.

A: Dear Leah Griffin, What can we do for you ?

Claudia LoveMair Time: 2021-03-16 09:02

Q: What is your return policy, please? The glasses I purchased hurt my face. I can’t wear them. Please help.

A: Dear Claudia LoveMair, We are so sorry to hear this, please don\'t worry, we will help you. Would you please describe the problem in detail ? Do you mean that the frame is defective ? If so, Would you please take a photo of the glasses and send it to us ? Or do you mean that the frame is too small ?

TracySkinner Time: 2021-03-16 05:37

Q: I ordered a pair of glasses and the frame broke

A: Dear Tracy Skinner, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

BernitaThomas Time: 2021-03-16 04:24

Q: , I have I have placed an order with you guys before I need to update my email and phone number is it possible for you to pull up my past account I'm still at the same address

A: Dear Bernita Thomas, We would like to tell you that you can use your new email address to register on our website.

Donnajean Summerall Time: 2021-03-14 22:06

Q: I ordered two pair of glasses both with same prescription and one pair is wonderful , the other pair the prescription is off and I cant see out of .

A: Dear Donnajean Summerall, We are so sorry to hear this, please don\'t worry, we will help you. Would you please tell us which pair is off ?

Ariana Time: 2021-03-14 18:10

Q: Hi, does this site offer gift cards?

A: Dear Ariana, Sorry, we don\'t offer gift cards.

RobinHackney Time: 2021-03-14 03:51

Q: I have 2 pair of cat eye glasses that I would like to have free form progressive lens in. Plus a pair of butterfly also. I honestly have been trying over a week to get the prescription put in with no luck. I am a 59 year old disabled woman. I need help. If I can up load the script can you please enter the information for the lens??? Since the are buy one get one. I will get another pair. Thank you.

A: Dear Robin Hackney, Please place an order and leave a note that you need help with your prescription. And please send your prescription to us. We will help you. Thank you.

JessicaCallahan Time: 2021-03-13 10:13

Q: Is there a way to get my new prescription in my other frames ( from you). Just need new lens. TY!

A: Dear Jessica Callahan, Sorry, we don\'t sell lens separately. Thanks for your understanding.

Emily Time: 2021-03-12 22:34

Q: How can I select blue light lenses with no prescription?

A: Dear Emily, Please choose blue light lenses and enter 0.00 as your prescription.

Catherine Gil de Lamadrid Time: 2021-03-12 07:30

Q: Hello! My pair off glasses frame chipped right where the the small screw is inside the nose part of the frame. Is there a warranty? Can I have them change for another one?

A: Dear Catherine Gil de Lamadrid, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

TanyaGalloway Time: 2021-03-11 14:41

Q: I love my glasses, but some are making me nauseous and making me feel dizzy. I think it might be the PD as my prescription is correct. What can I do?

A: Dear Tanya Galloway，We are so sorry to hear this, please don\'t worry, we will help you. Would you please tell us which pair makes you feel dizzy. And would you please tell us your correct PD ?

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