Buy Prescription Glasses Online at Affordable Prices

CarolSharma Time: 2021-08-29 10:04

Q: I just added glasses to my shopping cart but I was not able to choose my prism How can I add a prism to these glasses The prism for both eyes is 2BO +2.00 for both eyes.

A: Dear Carol Sharma, Please place a new order from scratch and fill in the prism value when filling in the prescription in the second step

JennyHerndon Time: 2021-08-29 09:43

Q: Hi! Both of the arms snapped and broke on a par of my glasses, do you sell replacement arms?

A: Dear Jenny Herndon， We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

Donna Moore Time: 2021-08-29 09:08

Q: Hi There was a problem regarding payment for frames ordered.

A: Dear Donna Moore, What can we do for you ? We will help you.

KirstenJedamczik Time: 2021-08-28 21:12

Q: My order#22108151122483 shows as shipped but as of today, there has been no movement since 08/24/2021.

A: Dear Kirsten Jedamczik, Please don\'t worry. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.Sometimes the tracking information will not be updated until the pacakge arrives at the destination. We will try our best to make sure that you will receive your package. Thank you.

JudyRITTERbroholm Time: 2021-08-28 18:36

Q: Used the wrong coupon , would like to,use THe better one

A: Dear Judy RITTERbroholm, Would you please tell us the coupon code ? We will help you.

Terry Ann Ann Sanker Time: 2021-08-28 16:47

Q: Hi. Can I get any of your glasses as readers at 3.00?

A: Dear Terry Ann Ann Sanker, Yes, please choose single vision reading lens and choose +3.00 as your sph value.

JodinaHodges-Tucksen Time: 2021-08-28 15:44

Q: Hello, I wanted to buy the DEKA glasses, but it won't let me buy them with prescriptions. It does say that it's available with prescriptions. Can you help me? Thank you, Jodi Hodges-Tucksen 702-533-4339 jodinalynn@yahoo.com

A: Dear JodinaHodges-Tucksen, Please click SELECT LENS to add your prescription. It is available with single vision lens. But it si unavailable with multifocal lens.

CarolSharma Time: 2021-08-28 15:29

Q: I am wondering if any of the following glasses can have a prism Henrietta Antonetta AmiAmie Gordon Thank you. Once I know I can choose which ones to order for distance with a Prism and which to order for computer without a prism. Thank you

A: Dear Carol Sharma, We offer single vision glasses with prism. You can choose single vision lens and enter your prism value.

MelyzaTaylor Time: 2021-08-28 13:13

Q: My glasses are broken. Who do I speak to or how can I go about getting new glasses?

A: Dear Melyza Taylor, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

ColleenDanchak Time: 2021-08-28 09:51

Q: Regarding order. #82108280943439 I just ordered this and you sent email to confirm. But not sure how to accept or clarify it. I had attached a note saying I have prism as when I first put in RX there was no where to put it from the screen I was viewing. Please advise as I have 0.5 BD in (OS) and prefer the segment positioned at 1/2 of B measurement up to 1 or 2 mm above that line. (Yes I am an optician). Thank you

A: Dear Colleen Danchak, Please don\'t worry, your order is in process.

Katelynn Ober Time: 2021-08-26 20:10

Q: Hello, I am trying to enter my PD and when I try to scroll over the number that is on my prescription it is grayed out and will not let me select it. It will only let me select a higher number. How am I able to fix this so I can order. Thank you

A: Dear Katelynn Ober, Please choose other frame. The frame can\'t fit your PD. Thanks for your understanding.

Erin Time: 2021-08-26 20:02

Q: Hi, I placed an order on 14th August but never received confirmation. Can you please send through confirmation. thanks Erin

A: Dear Erin, We have shipped your order. The tracking number is 1Z00F5V50457033068. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50457033068&requester=WT/trackdetails

Mirta Ramos Time: 2021-08-26 15:24

Q: Do you have +225

A: Dear Mirta Ramos, Do you mean readers of +2.25 ? Please choose single vision glasses and choose +2.25 as your sph value.

Rocky Time: 2021-08-26 09:55

Q: Hi… I’m unable to apply the discount code to my order. What is that? Also how dark is the purple rose tint?

A: Dear Rocky, Please don\'t choose discounted glasses. All coupon codes could not be applied to discounted glasses.

DebbieAnania Time: 2021-08-26 08:41

Q: Trying to order the same script as last time. But it’s not correct on order form can you correct on our side for me?

A: Dear Debbie Anania, We checked your new order. The prescription is the same as last time.

DeniseMackey Time: 2021-08-26 01:08

Q: Thank you so much Lizzy. I appreciate that so much! I will like that a lot. Thanks again! Sincerely, Denise Mackey

A: Dear Denise Mackey, You are welcome.

ZanellaRobins Time: 2021-08-26 00:43

Q: Please provide me with your return email address. I tried to respond to an email, it was marked undeliverable.

A: Dear Zanella Robins, pur email address is service@mail-wherelight.com

ZanellaRobins Time: 2021-08-25 23:30

Q: I’m trying to buy the Carola style glasses with the black frames. When I try to enter my PD which is 62, the lowest PD that can be entered is 65. Thank you for your assistance.

A: Dear Zanella Robins, Please choose other frame. The frame can\'t fit your PD. Thanks for your understanding.

Shawnti M Time: 2021-08-25 15:45

Q: I have a coupon for free glasses and the coupon is not working. It says no product match.

A: Dear Shawnti M, Would you please tell us the coupon code ? We will help you.

DeniseMackey Time: 2021-08-25 09:10

Q: I wanted to ask a question about my order was the color put on my sunglasses yet?

A: Dear Denise Mackey, What do you want to change ? We will help you.

CINDYFREED Time: 2021-08-24 14:33

Q: Hello - I wanted to order sunglasses, but it doesn't show that progressive lenses are available. Do you have any sunglasses with progressive lenses?

A: Dear CINDY FREED, We would like to tell you that we don\'t offer sunglasses with progressive lenses. But you can choose progressive glasses and add a dark tint to make them to be sunglasses.

Stassia Clegg Time: 2021-08-23 16:03

Q: Hi I’m about to order progressive lenses however my prescription has a VA reading of N5 for both eyes and I can’t find out whether this is required and there is no where to put these figures when I fill in the prescription for my chosen frames. Thanks x

A: Dear Stassia Clegg, Would you please take a photo of your original prescription and send it to us ? We will help you.

Amanda Nguyen Time: 2021-08-23 14:45

Q: Hi I just received my order and the frames are way to big. What can I do about it

A: Dear Amanda Nguyen, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo by wearing the glasses and send it to us ?

HallieSanderson Time: 2021-08-23 11:31

Q: My order has said "shipping label created" for 2 weeks straight. Will it ever actually get to USPS?

A: Dear Hallie Sanderson, Would you please tell us your order number ? We will help you.

Nadine Time: 2021-08-23 01:33

Q: Hi, I was hoping to order non prescription with anti blue light lenses, is that possible? Every time I pick the blue lenses it asks for my prescription. Thanks

A: Dear Nadinem, Please choose 0.00 as your prescription.

Caryl Lacsina Time: 2021-08-23 00:35

Q: I ordered medium sized glasses and they are too small for my face / aren't my preferred fit. Is there a way to exchange frames or would i just have to make another purchase?

A: Dear Caryl Lacsina, We will help you. Would you please tell us which pair is too small ?

ElizabethStathakopoulos Time: 2021-08-22 15:26

Q: My order was cancelled, why? It said non payment , buy I did pay and the money was refunded the next day......why was my order cancelled? I want my order, please and I don't want to put in all details again

A: Dear Elizabeth Stathakopoulos, Please don\'t worry, we will help you. Would you please tell us the transaction ID ?

Anita Alfaro Time: 2021-08-21 16:54

Q: Is it possible to return the glasses? They're to big for my face

A: Dear Anita Alfaro, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo by wearing the glasses and send it to us ?

JudyYork Time: 2021-08-21 13:30

Q: how do you change the price from US to CAD while browsing?

A: Dear Judy York, We only charge USD.

Helen Kukowski Time: 2021-08-21 08:49

Q: I recently ordered glasses and they are not showing up on my acct

A: Dear Helen Kukowski, It is under your another acct: mwlcrafteecreations@gmail.com

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