Q: Hello,
My account says that my order was delivered on 9/13/21 but no package has been delivered. Can you check on this please.
Thank you,
Leah Brinser
A: Dear Leah Brinser, We have checked your tracking information and it shows that your package has been delivered in your mailbox.
Would you please check your mailbox first ?
And please don\'t worry, we promise that we will solve your problems.
If you didn\'t find them in the mailbox, would you please contact the local USPS office first?
If they also can not find your package, would you please get a statement from USPS to state that you have not received the package?
And Please take a photo of the statement and attach it in the email.
Please contact us as soon as possible.
We are looking forward to your feedback.
Thank you for your understanding and support.