Buy Prescription Glasses Online at Affordable Prices

AnthonyCilia Time: 2020-05-07 10:17

Q: Are you sending to Malta please?

A: Dear Anthony Cilia, yes, but please choose UPS Express shipping.

ElsiedePrisco Time: 2020-05-07 05:29

Q: Order # 2200506094945 Already paid...Do Not Cancel

A: Dear Elsiede Prisco, Because you have cancelled your order, so we can\'t process your order. We will refund you the full cost. Please place a new order on our website. Thank you.

HaydeeRobinson Time: 2020-05-05 18:15

Q: Hola. Estoy muy contenta porque ya mis lente estan en fábricacion, cuanto tiempo tardará hasta su envio?

A: Dear Haydee Robinson, please don\'t worry, we will email you a tracking number when we ship your order.

AngelaHeberlein Time: 2020-05-05 13:59

Q: are your lenses polycarbonate or plastic?

A: Dear Angela Heberlein, our lenses are Resin lenses.

Jedith aguilar Time: 2020-05-05 12:14

Q: :820050507064802020-05-05 my question is if the eyeglasses are going to be thick, because i cancel the order, but if not i will like to keep the order

A: Dear Jedith aguilar, your lenses will not be thick, please don\'t worry.

LeahRubin Time: 2020-05-05 10:36

Q: I'm in the process of ordering eyeglasses. Because my prescription is higher I usually like to get an index around a 1.74 so they are thin lenses but it is choosing 1.61 and I cant figure out how to change it. Is there a way to upgrade? Thanks in advance!~ Leah

A: Dear Leah Rubin, have you placed an order ? Would you please tell us your order number ? If you didn\'t pay for your order, you can place a new order and choose 1.74.

LeciaCook Time: 2020-05-05 07:56

Q: The PD numbers listed on my prescription are listed 63/60.0 those numbers are not options. What does this mean?

A: Dear Lecia Cook, your Pd is 63.0. Please choose 63.0 as your PD.

Annonciata Levigne Time: 2020-05-05 07:47

Q: Hi I'm not sure that my order went through

A: Dear Annonciata Levigne, we have shipped your order #82004261103405. The tracking number is 9400115902368877386511. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400115902368877386511

JulianaLima Time: 2020-05-05 06:54

Q: I just ordered 2 glasses but I wasn't able to be sure that the prescription was properly added. I already sent by email and just want to make sure you got my prescription

A: Dear Juliana Lima, Please don\'t worry, we will change your prescription according to the prescription you attached.

Kate Time: 2020-05-05 04:18

Q: I just want 1.75 reading lenses - not a precription - and I don't see an option to NOT put in a prescription. What am I missing?

A: Dear Kate, please choose single vision reading lens and select +1.75 as your sph value.

Mattie Brooken Time: 2020-05-05 00:34

Q: I bought the retro Genivieve and they broke on the right side look like it was glued I had them a little over a week. can they be replaced or fixed

A: Dear Mattie Brooken, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?

April Osuna Time: 2020-05-04 16:14

Q: Hi, I placed an order but I would like to track my order but I haven’t received anything l.

A: Dear April Osuna, please don\'t worry, your order is in processing. We will email you a tracking number when we ship your glasses. Thank you for your understanding.

Mattie Time: 2020-05-04 12:00

Q: Item19527 I want yellow when I click on yellow frames, the pink comes up are you out of the yellow?

A: Dear Mattie, do you mean item 95127 ? We don\'t have it in yellow.

JulianaLima Time: 2020-05-04 11:07

Q: I have 2 glasses in my cart but I didn't know how to fill the prescription information but ATTACHED my original one to the order. Does it work?

A: Dear Juliana Lima, yes, please attach your original prescription in your order.

Wendi Time: 2020-05-04 08:16

Q: I ordered the Nada 50618 frame in green. I saw someone on social media with the same Nada frame in a translucent pink in this same frame. Is this pink frame available to order?

A: Dear Wendi, we are sorry to tell you that we only have this frame in green. We don\'t have it in pink. Can you accept the green frame ?

Yoli Time: 2020-05-03 22:13

Q: Just wasn’t blue light glasses

A: Dear Yoli, do you have problem with your glasses ? Would you please tell us your order number ? We will help you.

LaurenMosberg Time: 2020-05-03 05:46

Q: Hi! I just placed an order last night (82005021826324) and forgot to change the address for where it needs to be delivered. Is it too late to change it to the usual address I have it shipped to? Thank you.

A: Dear Lauren Mosberg, would you please tell us your correct address ? We will change the address for you.

LyndaNeider Time: 2020-05-02 16:31

Q: I would like my lenses for distance and in the gray color. Please respond with your reply. Thank you!

A: Dear Lynda Neider, OK. We will make the glasses in grey for you.

LoritaDeveary Time: 2020-05-02 09:20

Q: My order # is 82005020912213 and my shipping address is incorrect. would you be able to help me change it? thanks

A: Dear Lorita Deveary, Would you please tell us your correct address ? We will change it for you.

StephanieProfera Time: 2020-05-02 08:21

Q: It looks like the city in my address was input wrong. Can I change this before it ships?

A: Dear Stephanie Profera, Would you please tell us your correct address ? We will change it for you.

Raquel Arrieta perez Time: 2020-05-01 16:33

Q: Quisiera saber si las progresivas varían de precio

A: Dear Raquel Arrieta perez, we would like to tell you that the cost depends on your prescription. You can go to our website, choose the frame you like and put your information in , then you can check the price.

UdemeEkong Time: 2020-05-01 11:22

Q: I ordered two glasses from you, I got the glasses but I can't see in them. The vision is blurry. This is the second time I ordered from you guys and I'm having the same problem with the glasses. I thought because the first order was bifocal that was why I couldn't see well with it, I ordered the second set progressive and I still couldn't see well. I know I entered the prescription correctly because I used the same with another company and the glass came perfect. Do I have to send the glasses back to you to be corrected? I can't spend that much money for the second time and not use the glasses. Thank you in advance for looking into this. This is my order numberId:2200328171511

A: Dear Udeme Ekong, please don\'t worry, we will help you. Would you please take a photo of your prescription and attach it in the email so that we can check it first ?

EstherThomas Time: 2020-05-01 06:55

Q: I have my order ready but it won’t go past order page

A: Dear Esther Thomas, please don\'t worry, we will help you. Would you please take a screenshot of the order page ? We will check it for you.

samantha tupes Time: 2020-05-01 00:06

Q: I bought a pair of glasses today. Forgot to put in first time customer 20% off promo code. Can I still use this please or get it from my first purchase?

A: Dear samantha tupes, Would you please tell us your coupon code ?

ShondaHamilton Time: 2020-04-30 13:35

Q: My order# is 82004232033123 can you at least tell me if they started production on my order.

A: Dear Shonda Hamilton, please don\'t worry, your order is in processing. We will email you a tracking number when we ship your order.

Darscilla Soanes Time: 2020-04-30 12:11

Q: Today I got my glasses in. I ordered a pair of prescription glasses and a pair of sunglasses. The sunglasses I ordered are the right ones. The prescription glasses that I got in are the wrong frame. So now what can I do?? I want the frame that I ordered not these ones. Please van you help me!!!

A: Dear Darscilla Soanes, please don\'t worry, we will help you. Would you please take a photo of the wrong frame and send it to us ? We will check it first.

LisaPupa Time: 2020-04-29 14:49

Q: Can I send a photo of my prescription I’m afraid I’ll write in the wrong numbers. Also, how do I figure out the PD? Thank you

A: Dear Lisa Pupa, yes, you can send us a photo of your prescription. Would you please tell us what type of glasses you want ? If you don\'t know your PD, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Yajaira Time: 2020-04-29 12:01

Q: Hola es la primera vez que entro en la página. Pero no se como entrar la información de la receta para mi espejuelos

A: Dear Yajaira, please don\'t worry, we will help you. Would you please send us a photo of your prescription ? We will check it for you.

Ketsy Time: 2020-04-29 09:56

Q: Hello, I got a question when I put my prescription and I’ll go to the check out I don’t see the AXIS #. Is this is ok? Before I ordered?

A: Dear Ketsy, have you placed an order ? Would you please send us a photo of your prescription ? We will check it for you.

Kirstie Lambeth Time: 2020-04-29 05:21

Q: I received my new sunglasses today and they have arrived with the arm snapped off!

A: Dear Kirstie Lambeth, please don\'t worry, we will help you. Would you please take a photo of the sunglasses and send it to us ?

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