Q: I received my order this morning and love my glasses. However, one pair are slightly crooked on my face. My sunglasses are perfect but my normal ones are not. When I put them upside down on a flat surface, one arm is completely off the surface which means that they have not been properly checked as the arms are clearly not level. How can I get this corrected? Thank you.
A: Dear Britt, We are so sorry to hear this, please don\'t worry, we will help you. Would you please take a photo of the glasses and send it to us ?