Buy Prescription Glasses Online at Affordable Prices

ShaynneHernandez Time: 2023-04-15 15:28

Q: Hi I’m trying to follow up regarding my order. It’s been about 3 weeks since I’ve place my order and it hasn’t shipped. Order number 82304011214268

A: Dear Shaynne Hernandez, you emailed us that your Pd value is incorrect. Would you please tell us your correct PD and send the photo of your original prescription to us ? We sent many emails to you, but you never reply us.

FuMiddleton Time: 2023-04-15 13:30

Q: My cylinder is higher than the highest cylinder you offer in the drop down menu. Is there a place to enter the correct cylinder?

A: Dear Fu Middleton, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Lourdes Barreto Time: 2023-04-15 12:13

Q: Hi! I want relly Inell frame, but dont let me order because my Pd is 60, I have Lola frame on two colors Can you make and exceptions? Please I love it

A: Dear Lourdes Barreto, we are sorry to tell you that we can not make Inell with your correct Pd, we suggest you to choose other smaller frame. You can choose the frame in this link: https://www.wherelight.com/PrescriptionGlasses.php?GENDERS=1&pd=60.0

MariaFernandez Time: 2023-04-15 11:34

Q: I'm wondering where are my glasses I ordered

A: Dear Maria Fernandez, we would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877276970 We have checked the tracking information and your package is in transit to the US When it arrives at the US, you will receive it soon.

Janice Hardman Time: 2023-04-15 09:53

Q: The color on my last order should be pink not blue. I ordered 2 pair 1 was pink and the other one was blue you have. Both? Of them listed as pink that is not true. I would like the blue ones please. Those those glasses do not even come in pink they only come in Gray and blue. Thank you

A: Dear Janice Hardman, we will ship your order out and would you please tell us which pair you want blue color ?

Janice Hardman Time: 2023-04-15 09:46

Q: Hello, Can you please tell me what is going on with my last order that I placed at least thank you

A: Dear Janice Hardman, we will ship your order out and would you please tell us which pair you want blue color ?

Victoria Time: 2023-04-14 09:19

Q: I bought a pair of glasses that are broken. This is the third time I've had to replace the frames. I would like a new pair of glasses.

A: Dear Victoria , We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Maria Sepulveda Time: 2023-04-14 07:01

Q: Don't know anything on my order, and my first order has a discount for being a new member.

A: Dear Maria Sepulveda, we would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877278189

Jolie Time: 2023-04-13 14:33

Q: What is the lense color that is displayed for the glasses Jolie?

A: Dear Jennifer Baggott, About the color of Jolie, you can choose Classic Clear. About the coupon, would you please tell us the coupon code ?

Sue Buchanan Time: 2023-04-13 11:52

Q: Do u have blue lense for use with computer?

A: Dear Sue Buchanan, we would like to tell you that you can choose blue light blocker before you add the glasses in the shopping bag.

ArmanyTavarez Time: 2023-04-12 17:02

Q: I payed and it didn’t say I did but still took the money so I canceled the order, when will my money be returned to I can attempt to buy it again.

A: Dear Armany Tavarez, please don\'t worry, the payment process is successful. And the glasses for your order is being made.

JaniceHardman Time: 2023-04-12 16:24

Q: I paid for fast shipping and I have not received any of my two orders. Why?

A: Dear Janice Hardman, we are sorry for the delay. We will ship your order out this week.

EvaGunia Time: 2023-04-12 12:50

Q: I am trying to order glasses and it wont let me enter my RX?

A: Dear Eva Gunia, Sorry to hear that. Would you please tell us which frame you want to order and please send us the photo of your original prescription?

JadaMeans Time: 2023-04-12 12:38

Q: Hi, Im trying to use a code i was offered from my previous order but its not allowing me to, Can i get some assistance on how to use it, or if i can use it or not! Thank You

A: Dear Jada Means, would you please tell us your code ?

Juan Luis De Coss Time: 2023-04-11 23:52

Q: Hi i was charged through Klarna, but it says I still haven’t payed for my order on the website.

A: Dear Juan, please don\'t worry. We will process your order.

Juan Luis De Coss Time: 2023-04-11 23:50

Q: Hi i payed with Klarna but the order didn’t go through. But i was charged on Klarna

A: Dear Juan, please don\'t worry. We will process your order.

MELINDA O' BRIEN Time: 2023-04-11 18:40

Q: I was checking my order status and noticed one of the pairs was processing in the wrong color. I’d like to try to get that corrected ASAP!

A: Dear Melinda Obrien, Sorry to hear that,would you please tell us which pair is incorrect ?

Michelle Time: 2023-04-11 18:38

Q: Why does my order say canceled

A: Dear Michelle, we need to confirm the prescription with you. And we sent many emails to your email address: Fodakidz@cox.net. We also sent many SMSs to you. But you don\'t reply us. So we canceled your order and refunded you the money in case of making the incorrect glasses. If you still want to order glasses, you can place a new order by yourself. Thanks for your understanding.

Natasha Time: 2023-04-11 13:57

Q: Can I pay with FSA?

A: Dear Natasha, you can choose \"pay with credit card\", if you can pay the money sucessfully, it means that we support your FSA.

Deborah Norman Time: 2023-04-11 13:56

Q: It looks like there are orders of same glasses. Only want one. Please fix the problem. do not make 2 of same glasses. Thank you Deborah Norman

A: Dear Deborah Norman, we have checked your order and you only ordered a pair of glasses# 86602 and a Q9 case.

Sassafras Time: 2023-04-11 10:09

Q: Hello - I'm checking about order 22304030818066. It shows that it was shipped on April 6th but when I check the tracking on USPS it says they have not yet received the item.... Thanks for your help Sassafras

A: Dear Sassafras, we would like to tell you that your item arrived at the RALEIGH NC DISTRIBUTION CENTER origin facility on April 11, 2023 at 4:36 pm. The item is currently in transit to the destination. You will receive it soon.

Karen Clement Time: 2023-04-10 17:04

Q: It said " Buy one get one free" Of Course the lesser being free... However it did NOT Take My 2nd order... My 1st ordered was paid ... I send a email immediately... the response was not helpful ... so do I wait for first order to return.... buy one get one free

A: Dear Karen, Did you add two pairs of glasses in the shopping bag before you pay the money ?

Nell Time: 2023-04-10 04:33

Q: I ordered two pairs of glasses and when I click on my orders it says no data please help, I'm trying to track my order

A: Dear Nell, we would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400116902368877246058

TINAMEREDITH Time: 2023-04-09 16:29

Q: Do you still offer the Photochromic Pink?

A: Dear TINA MEREDITH, yes, we still offer Photochromic Pink.

DonnaOriowo Time: 2023-04-09 07:04

Q: I can't skip the "add" value in getting glasses. Please advise.

A: Dear Donna Oriowo, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Phyllis Time: 2023-04-08 18:26

Q: I need to update my mastercard

A: Dear Phyllis, we are sorry to tell you that you need to contact with your bank about this.

AngelaKoger Time: 2023-04-08 06:51

Q: When I signed up I didn’t get my coupon code in my email

A: Dear AngelaKoger, you can go to My Coupon in your account to check if there is a Coupon. If not, please let me know.

ValerieKaesemacher Time: 2023-04-07 19:08

Q: How do I order gradient lenses? There is no option now

A: Dear Valerie Kaesemacher, we have gradiend lenses. You can click on: https://www.wherelight.com/1/topic/tint.php After selecting the frame you like, click on SELECT LENSES, and you will find all the colors you like in step 5.

Mel Masi Time: 2023-04-07 17:32

Q: How do I try glasses on virtually?

A: Dear Mel Masi, you can click on the product details page you like, and there is a TRY IT ON button. After clicking on it, you can upload your photo to TRY ON.

Dominique Time: 2023-04-07 15:15

Q: I have not received my change password link in my email

A: Dear Dominique, we have reset your password, the current password is 123456. You can log in and change your password again.

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