Buy Prescription Glasses Online at Affordable Prices

Artavay09 Time: 2025-04-14 07:14

Q: My order prescription is wrong. My order number is 80425102110436. I sent an email to the company no response yet. This was my first time ordering from your company. Somehow the numbering got mixed up it’s my right eye prescription that’s faulty. My prescription was enter wrong. For the RT it should be -5.75 for sphere and cylinder is -2.25. The PD is 35.5 for both eyes and, the axis is 002 for both eye. The LT is -3.00 for sphere and Cylinder. Thank you

A: Dear customer, we would like to tell you that we have replied you yesterday. And we have changed the glasses for you. The email might be in your spam.

Peterson Gaby Time: 2025-04-14 03:33

Q: Good day, I have yet not received my order in the mail seems like it hasn't arrived yet to USA. Can you please be so kind to check?

A: Dear Peterson Gaby,we would like to tell you that your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of April 14, 2025 at 6:41 pm, it is currently in transit to the next facility.You will receive it soon.

Lauren Barton Time: 2025-04-14 02:31

Q: Hello, I have had a text message about my order. There is no email and not message on the account, just wanted to check if it was you guys or a scam? Order #20425031712476. Thanks Lauren.

A: Dear Lauren Barton, it is not a scam, and we have changed the eyeglasses case for you and will ship your order soon.

Constance Lewis Time: 2025-04-13 05:12

Q: Hello, Your website still says my order is processing. When will it be shipped? It's been 3 weeks since the order was placed. Can you send what's already completed? I've received your advertisement emails and responses to my message but have not received anything else regarding glasses being out of stock. Thank you

A: Dear Constance Lewis, we are sorry to hear that, we will ship your order out this week.

Maria Gonzalez not Willhelm Time: 2025-04-12 18:04

Q: 80325311144005 Just checking in on my order status and when to expect delivery . Also wanted to correct my last name.

A: Dear Maria Gonzalez, We would like to tell you that we will ship your order out tomorrow.

Winia Gonzalez Time: 2025-04-12 13:22

Q: Can I use your frames for prescription glasses?

A: Dear Winia Gonzalez, some of our frames can not be processed with prescription lenses, we suggest you to ask your doctor about the frames before you place the order.

Wilmer Santos Time: 2025-04-11 14:12

Q: Order# 20425030934085. No status change on my order since the 9th when it was supposed to have been shipped out. USPS says it is still only in "pre-shipment" stage with only the label created. Please let me know the status of the shipping.

A: Dear Wilmer Santos, We would like to tell you that your item arrived at the USPS facility in GREENSBORO NC DISTRIBUTION CENTER on April 13, 2025 at 3:37 am. The item is currently in transit to the destination. You will receive it soon.

Wilmer Santos Time: 2025-04-11 10:33

Q: Something wrong with my tracking. It hasn't updated and it is still displaying "pre-shipment". It was supposed to have been shipped on the 9th.

A: Dear Wilmer Santos, We would like to tell you that your item arrived at the USPS facility in GREENSBORO NC DISTRIBUTION CENTER on April 13, 2025 at 3:37 am. The item is currently in transit to the destination. You will receive it soon.

Deborah johnston Time: 2025-04-11 10:28

Q: Status of my recent order please

A: Dear Deborah Johnston, we would like to tell you that we will ship yoru order out tomorrow. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Adrica Price Time: 2025-04-11 07:05

Q: I have not received my glasses from order 80325191650173 and I paid advance shipping.

A: Dear Adrica Price, We would like to tell you that we have shipped your order out. Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of April 13, 2025 at 11:07 pm, it is currently in transit to the next facility. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490358940001040957

marcie.fabila.210 Time: 2025-04-10 10:37

Q: #80325141331526 order number..... hi I'm reaching out to see what's going on with my order haven't had an update an it about a month going in that I haven't received anything

A: Dear Marcie Fabila, We are sorry to tell you that we found that there is a littel flaw on the frame, so we told the factory to changed the frame. And it costs much time. We will ship your order out next week. And to express our apology, we will send you a small gift.

Jesmarie Nieves Time: 2025-04-10 10:09

Q: Hi how can I fix my order I put the wrong PN

A: Dear Jesmarie Nieves, Would you please tell us correct wrong PN so that we can change it for you ?

phantomifairy Time: 2025-04-10 06:34

Q: Order 20325250854489 just checking on shipping status please

A: Dear Traci Schaper, We would like to tell you that we will ship your order out today.

Karmina Romero Time: 2025-04-09 12:39

Q: hello i haven't gotten an update of my shipment. I should have received my glasses already but when i check tracking it only says that label was created but, i did pay extra for my glasses to get delivered faster.

A: Dear Karmina Romero,We would like to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives at the US, the tracking information will be updated soon. You will receive it soon.

Ballard Shantai Time: 2025-04-09 10:48

Q: Order # 80425091044191. I forgot to change to my new address which is 1553 Clairidge Rd Gwynn Oak MD 21207. I no longer live at 4 Leafydale Court Pikesville MD.

A: Dear Ballard Shantai,we would like to tell you that we have corrected the address in the order for you.

Roxanne Vale Time: 2025-04-09 09:24

Q: Hi there, I accidentally submitted the wrong address for order #80425090920468. The correct address should be: Roxanne Vale, 271 Winnett Ave, Toronto ON, M6C 3L8

A: Dear Roxanne Vale, we would like to tell you that we have corrected the address in the order for you.

Leisha Johnson Time: 2025-04-09 05:57

Q: Order# 80325191253343 $58.90 March 21, 2025 where is my order please reply this my second time requesting my order…. Or refund my money.

A: Dear Leisha Johnson, We would like to tell you that your item was delivered in or at the mailbox at 2:39 pm on March 31, 2025 in LITHONIA, GA 30058. Do you check your mailbox ?

laura.dano68 Time: 2025-04-08 15:34

Q: Hello. I would like to check on the order status of my 2 pairs of glasses. My name is Laura Dano. the tracking number is. 80325182005594 from USPS Please advise

A: Dear Laura Dano, We would like to tell you that your item arrived at the USPS facility in GREENSBORO NC DISTRIBUTION CENTER on April 8, 2025 at 1:03 am. The item is currently in transit to the destination. You will receive it soon.

Paulina Gonzalez Time: 2025-04-08 14:08

Q: I paid for fast shipping and my order isn’t here I paid for 3-5 days it’s well past that.

A: Dear Paulina Gonzalez,We would like to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives at the US, the tracking information will be updated soon. You will receive it soon.

LaTonya Esquibel Time: 2025-04-07 22:50

Q: 80325080543249 Order number. It has been nearly a month since my order was placed. Status states tracking number with usps and when I search the tracking number, there is an error on the site. How much longer is my order going to take to be delivered?

A: Dear LaTonya Esquibel, We would like to tell you that your package has arrived in the US. The tracking information will be updated this week, please don\'t worry, you will receive it soon.

Sarah Simpson Time: 2025-04-07 16:02

Q: The wrong address was put in for my order I need it to be sent to 744 lotus blossom st Encinitas ca 92024

A: Dear Sarah Simpson, please don\'t worry, we have corrected it for you.

Carla Henderson Time: 2025-04-07 15:57

Q: Hi. I placed an order on March 21st and my 3 it's, which are 3 prescription eye glasses have not been received by USPS and that means nothing has been shipped . When will my items be sent to USPS and actually ship ? It's been almost 3 weeks with no assistance on this situation. My order # 80325211851067. Please can someone help me with my items I purchased and still haven't received???? Thank you

A: Dear Carla Henderson, We would like to tell you that your item departed the USPS facility in RALEIGH NC DISTRIBUTION CENTER on April 7, 2025 at 10:17 pm. The item is currently in transit to the destination. You will receive it soon.

Tiffanie Williams Time: 2025-04-07 13:26

Q: I double-checked, and I actually placed my order on 3/25/25. It has not moved since 4/1/25. Where is my order? I won't be ordering again. I paid for fast shipping.

A: Dear Tiffanie Williams, We would like to tell you that your package has arrived in the US. The tracking information will be updated this week, please don\'t worry, you will receive it soon.

Tiffanie Williams Time: 2025-04-07 13:23

Q: Where is my package I paid for fast delivery, and I ordered on 3/31. Why is it taking so long? Where is this shipping from?

A: Dear Tiffanie Williams, We would like to tell you that your package has arrived in the US. The tracking information will be updated this week, please don\'t worry, you will receive it soon.

Constance Lewis Time: 2025-04-07 12:53

Q: Hello. Can you tell me when my order will be shipped? Order# 20325201159454

A: Dear Gaythreesa Lewis, We are so sorry to tell you that the frame#A-1130 is discontinued. Would you please choose a different frame on our website ? The price of the frame#A-1130 is $39.95, you can go to choose a frame which the price is around $40, we will not charge you the price difference. Then please tell us the frame name and color. We will change it for you.We are sorry to tell you that we sent many emails to you, but you don\'t reply us, if you can see this message, please contact with us as soon as possible.

Mandi Time: 2025-04-07 12:52

Q: Hello! Would you please tell me what your frames are made out of. Are they non toxic? thanks.

A: Dear Mandi, We would like to tell you that different frames have different materials, you can check these on our website directly.

Gidget Time: 2025-04-07 10:00

Q: I am wondering what the ETA for my glasses to be dropped off at USPS and sent out. The current tracking number (9214490358940001049738) says only a shipping label has been received, that it is in pre-shipping status, and that they are awaiting the package itself. The notes on my perscription status indicate they were dropped off and is now showing as shipped as of 4/1. I am wondering what the actual status is and when I can expect my glasses to arrive. -Cecilia

A: Dear Cecilia, We would like to tell you that your package has arrived in the US. The tracking information will be updated this week, please don\'t worry, you will receive it soon.

Stephanie Rivera Time: 2025-04-06 08:24

Q: Hello, My current order was supposed to be photochromic and none of them are

A: Dear Stephanie Rivera,We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

emersonal.19 Time: 2025-04-05 16:31

Q: The sunglasses I purchased arrived as normal glasses. How can I get this resolved?

A: Dear Emerson,We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

emersonal.19 Time: 2025-04-05 16:31

Q: The sunglasses I purchased arrived as normal glasses

A: Dear Emerson,We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

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